AAA Northern California, Nevada & Utah ERS Battery/Light Service Technician in Fairfield, United States

We're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service. We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. ​​​​ We're community minded, and celebrate the growth, development and successes of our diverse Team Members.

Whether you’re just starting your journey or looking to grow your career, we’ll support you every step of the way.

WHY WORK FOR US?

  • Great Pay – $19.52/hour + a 5% increase after 6 months

  • Training – You’ll attend a thorough, comprehensive training program

  • Benefits – Medical, Dental, Vision, wellness program and more!

  • 401k Matching – $1 for $1 company match up to 6% of pay

  • Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan

  • Paid Time Off – Ten hours per month, ten holidays annually, one floating holiday and 24 hours per year earmarked for volunteer activities

  • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

WHAT OUR BATTERY/LIGHT SERVICE TECHNICIANS DO:

  • Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)

  • On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving

  • Utilizing on-board computer, radio communications, and mapping systems

  • Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)

  • Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation

  • Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training

EDUCATION & EXPERIENCE/LICENSES & CERTIFICATION

  • Ability to drive a manual/automatic shift vehicle

  • Customer service experience required

  • Basic math skills

  • Basic automotive knowledge

  • At least 5 years’ experience operating a motor vehicle with a valid driver’s license

  • Basic computer knowledge

  • Bilingual communication skills a plus

  • High School Diploma or GED equivalent required

  • Must successfully pass a background check

Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.

We’ll value your skills and experience. We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds.

Innovation. It’s what motivates and drives our 4,200 Team Members as the key to enhance Member value, employee satisfaction, and our future success. We have a 117-year history of service, creating Members for life. We generate $4 Billion in annual sales and serve nearly 6 million Members across 7 states. A3 is our Innovation Lab, where we have launched GIG Car Share, GoMentum Station, AAA CarConnect, AAA House Manager, and the first Autonomous Shuttle. If innovation and purpose are what you’re looking for, journey forward with us.