CyberCoders Enterprise Account Manager in Evanston, Illinois
Enterprise Account Manager Enterprise Account Manager - Skills Required - Account Management, Project Management, SaaS, Logistics, Bi-Lingual (English and Spanish or Portuguese)
If you are a Account Manager with experience, please read on!
--- My client is not offering sponsorship at this time.
What You Will Be Doing
In this role you will:
-Manage the customer life cycle from implementation through scale to ensure strategic objectives are met and maintained.
-Ensure all critical success metrics are met and maintained including but not limited to product delivery, product scaling, SLA Performance and customer satisfaction scores.
-Continuously drive value creation through a deep understanding of our customers strategic vision by partnering in exercises to identify expanded use cases.
-Manage all go forward commercial discussions including but not limited to renewals and SOW's.
-Partner closely with Customer Success, and across other departments, to ensure client needs are being met through exceptional service and high value-added products.
-Support the development of the long-term vision and strategy for the team, while leading and providing mentorship.
What You Need for this Position
-3-5 years of account management
-Experience working with sales, customer success and operations in a high-growth technology environment, across a range of industries and customer segments at the enterprise level
-SaaS, platform solutions or logistics experience required
-Bi-lingual candidates highly preferred (English with Spanish or Portuguese)
-Ability to build executive-level relationships with strategic clients and industry thought leaders.
-Ability to work cross-functionally, in particular with engineering and product teams to drive product improvements for our clients' needs.
-Demonstrated passion and ability to understand and support clients' business strategies and growth plans
So, if you are an Account Manager with experience supporting a SaaS solution to enterprise accounts, please apply today!
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Enterprise Account Manager IL-Evanston BF2-1531828
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