Merlin International Inside Sales/Quote Representative in Englewood, Colorado

Inside Sales/Quote Representative


Englewood, CO

Last Updated:


Job Description:

Merlin International® is one of the fastest growing information technology solutions providers in the country. Founded in 1997, the veteran-owned, privately held business has consistently grown both its revenue and its staff since the company’s inception.

Based in Englewood, CO, Merlin also has an office in Vienna, VA, that houses its federal operations. Today, Merlin is approximately 100 employees strong, with its seasoned professionals possessing decades of experience – working in the public and private sectors – as well as top-secret security clearances.

Working alongside its system integrator and vendor partners, Merlin provides turn-key IT solutions that solve complex and critical problems while fulfilling mission objectives for federal government agencies and organizations involved in civilian services, defense, intelligence, health care and a variety of other areas.

Merlin's Englewood, CO office seeks a dynamic individual for the role of Inside Sales Representative (ISR).

POSITION SUMMARY: Inside Sales Representative directly supporting one to two Account Executives.


  • Work closely with assigned Account Executives (AEs) and Product Specialists, where applicable to understand deal flow and timing

  • Prepare quotes for supported AEs in an accurate and timely manner

  • Communicate with customers and AEs in a timely manner to ensure all involved are aware of timing and effort being devoted.

  • Keep updated and current on all activities. Working with assigned AE, establish and agree on follow up call activity requirements with customers.

  • Have extensive, top of mind knowledge of assigned AE's sales pipeline and manage internal and external constituents on deliverables, status and action items.

  • Once transactions close, issue purchase orders to the specifications of the vendor, ensure acceptance of the order and work with accounting to facilitate invoicing. This will include obtaining proof of delivery and scanning necessary documentation into Great Plains and updating with invoice information.


  • Bachelor’s degree or its equivalent

  • Experience working in and Great Plains extremely valuable

  • Accounting experience in order management, quoting, receiving and/or accounts payable a plus

  • Attention to detail and accuracy along with strong math skills required

  • Previous sales experience in inside sales or a sales support role required

  • Prior experience working in a team environment

  • Prior experience with government contracting highly desired

  • Knowledge of IT solutions (hardware, software, networking, etc) required

  • Strong interpersonal skills and demonstrated ability to keep calm in a high-pressure, deadline oriented environment

  • Working knowledge and experience in Excel, Word, and Outlook very important.

Merlin International® offers a dynamic and collaborative environment for you to perform your most inspired work. We strive to create a workplace that is challenging and fulfilling, providing you with growth opportunities and access to some of the most interesting projects and clients in the information-technology industry.

Merlin is an Equal Opportunity Employer. We do not tolerate discrimination against any applicant for employment because of gender, sexual orientation, race, religion, national origin, ethnicity, veteran status, disability or age. It is, in fact, Merlin’s policy to encourage diversity in hiring, recognizing that such policy enriches the work environment for all Merlin employees.

We believe that a broad variety of perspectives underscore solid decision-making and creativity.