Barnes & Noble Restaurant Barista in Edina, Minnesota
MN - Edina - Edina - 3301
The restaurant barista works in Barnes & Noble Kitchen, the new, full-service restaurant concept in multiple locations around the country. You are reponsible for making and selling beautiful and delicious espresso-based drinks on a state-of-the-art espresso machine and acting as a cashier for the restaurant and Grab & Go food items. You focus on hopitality, attention to detail, and speed of service.
• Prepare and serve drinks, including delicious espresso-based drinks on a state-of-the-art espresso machine in accordance with health code and Restaurant Coffee Bar standards • Provide world-class customer service by delivering the four core service principles of the: provide timely and friendly Restaurant Coffee Bar service, suggestive selling, maintain product presentation standards, and maintain Restaurant Coffee Bar cleanliness • Perform all support tasks in the Restaurant Coffee Bar, including but not necessarily limited to, cleaning cases and equipment, and restocking displays and Grab & Go food items, in accordance with Restaurant standards • Maintain Restaurant Coffee Bar cleanliness at all times, using the maintenance checklists to follow up on tasks throughout the day • Perform all opening and closing procedures and support tasks in accordance with Restaurant Coffee Bar standards • Protect company assets by ensuring the accurate execution of loss prevention procedures, including but not necessarily limited to the following; cashiering and inventory standards, monitoring waste logs, recording sampling, and adhering to discount and return policies • Ability to input and access information in the Point-of-Sale system with high degree of accuracy • Help orient new Restaurant Coffee Bar Baristas, ensuring a smooth acclimation to the store/restaurant and our bookselling culture • Assist in any are of the Restaurant when necessary, including but not limited to the bar, cash register and table service • Provide general assistance to customers of the bookstore and restaurant; Act with integrity and trust, promoting our bookselling culture and core values
• You sell and share your knowledge with customers and other Baristas, contributing to the overall success of your store. • You relate easily to others, building rapport and collaborative relationships with the store/restaurant team and customers. • You acknowledge, greet, and listen effectively to customers to ensure courteous and quick service. • You take the initiative to expand your knowledge and understanding of the business. • You are comfortable in a changing environment, with multitasking, with learning new systems and processes, and with assisting in all areas of the restaurant. • You comply at all times with the Standards, Policies, and Code of Business Conduct and Ethics set out in the Bookseller Handbook. • You work in the Restaurant as needed, which requires physical activity, including maneuvering around the restaurant including back rooms, prolonged standing, repetitive bending, climbing, and lifting. • Our stores are open daily, which requires early morning, evening, weekend, and holiday availability. • You should be capable of using a computer and cash register.
Barnes & Noble is an equal opportunity and affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.