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Nutanix Systems Reliability Engineer - New Grad in Durham, North Carolina

Do you want to accelerate your career?

This is the perfect place for you. Over 80% of our graduate and early careers hires get promoted within 1-2 years.

Do you want to make a direct impact on our customers every day?

SREs are at the frontlines of developing relationships with our customers.

Do you want free lunch every day?

You provide the top-notch customer experience; we’ll take care of lunch and snacks.

At Nutanix Worldwide Support, we’re all about delivering an epic customer experience and ensuring the success of our groundbreaking technology through cluster health monitoring, quick response time, and unparalleled customer intimacy. You’ll gain diverse experience as you partner with customers in helping them leverage the Nutanix product family that will allow you to advance your career and continue learning on the job.

What will you do?

  • Remotely support our cloud solution in the field and provide an enriched and successful product experience.

  • Work directly with large Global 2000 enterprise customers to replicate, troubleshoot, and resolve complex technical issues.

  • Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure.

  • Provide an analysis of our existing customer base to avoid and minimize risks in the install base.

  • Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations.

  • Collaborate with technology partners (e.g. VMware, Citrix, Microsoft) to resolve issues and push improvements in our ecosystem.

  • Be a champion for our customers by going and beyond to ensure customers are getting the most out of their investment in the Nutanix platform.

What’s in it for you?

  • Gain invaluable skills across the full stack in a data center: compute, storage, virtualization and networking while working with end-user experience in the same role.

  • Fast track your career by continuously learning on the job, from starting in our init.SRE Training to receiving new customer challenges to solve each week.

  • Embrace the opportunity to help customers resolve their toughest IT roadblocks — and take a little pride in all the kudos you will receive.

Qualifications & Experience:

  • Must be currently enrolled in an accredited Bachelor's or Master’s degree program in Networking and Systems Administration, Computer Information Technology, Network Technologies, Computer Science, or a related discipline.

  • Understanding of networking, virtualization, or Linux required. Understanding of all three preferred.

  • Excellent verbal and written communication skills.

Nutanix is an equal opportunity employer.

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.