Oracle Implementation Consultant I OPERA in Duesseldorf, Germany
Implementation Consultant I OPERA
Duties & Responsibilities
Installation and configuration of the Hotel PMS/SC System OPERA with all modules
Provide application training
Be familiar with and adhere to the latest training and installation standards and procedures
Submit timely and accurate project status and other required reporting
Work with customers to ensure that contractual service expectations are exceeded
Travel and be away from home
Experience installing/configuring/training OPERA PMS/SC systems
Knowledge of hotel management procedures
Familiarity with Oracle, SQL and Remote Connectivity Applications
Previous experience in hospitality software products
Basic working knowledge of Networks, PC’s and troubleshooting installation issues
Analytical problem solving skills
Superior communication skills, written and verbal
to work effectively with the client at all levels of the organization
Proven ability to work unsupervised or as a team member in wider company teams
A self-starter with initiative, drive and strong desire to succeed
Ability to work under stress and meet deadlines
German and English fluently spoken and written is required
Detailed Description and Job Requirements
Entry-level implementation professional who analyzes customer needs , configures the solution, and installs it at the customer site.
Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer.
0 to 2 years of experience relevant to the role. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
Job Type: Regular Employee Hire
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