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Diageo Storehouse Assistant - Retail in Dublin, Ireland

Job Description :

Storehouse Assistant (Retail) Job Spec

This contract will run from June - September 2019

About us

Guinness Storehouse holds the prestigious position of Ireland’s No. 1 Visitor Attraction and has a key role to play in the Guinness Global Brand agenda.

Visitors to the Home of Guinness are brought on a compelling, interactive journey to the heart of our internationally renowned brand. Guinness Storehouse houses a world-class Visitor Experience, our Flagship Retail store, Restaurant, Bar/Event facilities and the Guinness Archive.

About the role

We are seeking to appoint highly motivated Fixed Term Storehouse Assistants to work at our flagship Retail Store.

  • Are you a great communicator that thrives on meeting people from all walks of life, from all over the world every day?

  • Do you enjoy the challenge of meeting and exceeding store targets in a lively, friendly and busy retail environment?

  • Are you highly organised yet flexible in how you work, with a ‘can do’ approach and the initiative to drive great performance?

  • Have you a passion for Guinness and our brands?

  • Do you enjoy telling a good story?If so this role could be for you.

The role will include the following tasks and responsibilities:

  • Acting as an Ambassador for Guinness at all times.

  • Interacting with and anticipating the needs of visitors from all over the world.

  • Display and Replenishment of exclusive Guinness Merchandise.

  • Personalisation of Guinness Giftware.

  • Delivering an enjoyable Retail Experience for each visitor.

  • Ensuring all cash and credit transactions are carried out accurately.

  • Adherence to Health & Safety regulations.

  • Role-Modelling best practice in Responsible Service of Alcohol.

About you

The ideal candidate will demonstrate all four of our core values:

More Pride

  • Drive for Results.

  • Five Star appearance standards.

  • Commitment to complete all training and adhere to Storehouse policies and procedures.

  • Appetite for learning.

  • Ambassador for Guinness and Ireland as a tourist destination.

More Quality

  • Impeccable Time Management skills.

  • Great planner and organiser of resources.

  • Strong communicator both verbally and written.

  • Willing to give and receive constructive feedback.

  • Effective Problem Solver.

  • Computer literate.

  • Hard Worker with passion for detail and high standards.

More Courteous

  • Superior Customer Service Skills: Awareness of Customers as guests and service as an experience.

  • Enjoys working as part of a High Performing Team

  • Respectful to all.

  • Offers warm welcome to all and and sincere thanks as guests leave.

More Soul

  • Always approaches the role with a can do attitude

  • Displays the highest levels of Integrity and Trust.

  • Passion to become part of and contribute to the Guinness Story.

  • Goes the extra mile to ensure all guests have an unforgettable journey to the Heart of Guinness.

Previous Retail Experience is desirable but not essential.

Successful applicants will have a minimum of 1 year experience in a fast-paced customer facing environment.

Full Training and Induction will be given at commencement of contract

Worker Type :

Fixed Term Contract (Fixed Term)

Primary Location:


Additional Locations :

Job Posting Start Date :


As a global leader in beverage alcohol, our 200+ brands are part of everyday celebrations in over 180 countries. Our ambition? We want to be one of the best performing, most trusted and respected consumer products companies in the world.

Ever since Arthur Guinness took out a 9,000 year lease on a Dublin brewery, some 250 years ago, we became a business that is defined by the character of the people who work here. It took immense character from Alexander Walker to convince the captains of every ship in the port of Glasgow to take crates of Johnnie Walker to the four corners of the world. Today, nothing’s changed.

We’re proud to be more than 30,000 talented people. While they make our iconic brands ever stronger around the world, we help them go further than they thought possible. In fact, we’re helping to define their career growth through stretching roles and exciting development opportunities.

Diageo is where you’ll find a wide variety of personalities, experiences and perspectives, wherever you’re based in the world. It makes for a stimulating and rewarding working environment, where everyone can flourish.