TIBCO Software PSG Operations Manager in Dublin Ireland, Ireland
PSG Operations ManagerIE - Dublin Ireland
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Headquartered in Palo Alto, CA, TIBCO Software enables businesses to reach new heights on their path to digital distinction and innovation. From systems to devices and people, we interconnect everything, capture data in real time wherever it is, and augment the intelligence of organizations through analytical insights. Thousands of customers around the globe rely on us to build compelling experiences, energize operations, and propel innovation.
Our teams flourish on new ideas and welcome individuals who thrive in transforming challenges into opportunities. From designing and building amazing products to providing excellent service; we encourage and are shaped by bold thinkers, problem-solvers, and self-starters. We are always adapting and providing exciting opportunities for our employees to grow, learn and excel.
We value the customers and employees that define who we are; dynamic individuals willing to take the risks necessary to make big ideas come to life and who are comfortable collaborating in our creative, optimistic environment. TIBCO – we are just scratching the surface.
OverviewAs a PSG Operations Specialist you will a commercial business partner to both the regional Delivery Managers and country Practice Leaders providing first class operational support. We are looking for a professional team player who sets the standard with a high level of positive energy in their approach to all activities.What You'll Do
The job holder will be expected to perform the following: -
Oracle projects. For all services engagements, projects codes are created in the Oracle Projects Module, in order to track the life cycle of a project, from the initial funding through to revenue recognition and the generation of client invoices.
Action any transfers of budget and time.
Communication to the field in the event there are internal changes to processes and systems
Monthly / quarterly revenue review and analysis to ensure that all the bookable revenue has been correctly captured, and that all timecards, as well as, client ‘acceptances’, have been correctly accounted for.
Working closely with Sales Operations, Legal, and in particular Corporate Revenue, to ensure that revenue recognition for non-standard contracts are understood and communicated to the field.
Validation of the Weekly Forecasting, to ensure that the Forecast is accurate and all larger variances from the previous weeks explained.
Assist in regular reporting and analysis to the field as well the regular audit reviews.
This role will entail numerous ad-hoc duties, given the dynamic nature of the Services business.
Who You Are
Experience in a similar role with a strong analytical and commercial bias
Experience within an IT international environment is preferable
Have the ability to work under tight deadlines in a fast past environment.
Excellent communication skills in Dutch and English.
The ability to be proactive, take ownership and apply sound business logic.
Attention to detail and with strong administrative skills.
The ability to build trusted working relationships with colleagues in Operations, as well other departments, in particular, Sales Operations, Legal and Corporate Revenue.
Good knowledge of MS-Office suite, particularly Excel
Knowledge of Oracle Applications would be an advantage
Please note you must have full working rights for the country you are applying for. If on a work permit or visa please make sure the details along with expiry date are included on your application.
Applications and CVs MUST be in English.
TIBCO is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
TIBCO is an equal opportunity employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact TIBCO Software at email@example.com for assistance. “Applicant Accommodation” should be included in the subject line of the email.