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DeVry Education Group Admissions Advisor - Online Programs in Downers Grove, Illinois

Location: This position is based at our Downers Grove, IL corporate headquarters.

Chamberlain University is experiencing continued growth, and we are looking to add colleagues to our Admissions team. This position will support admissions for one of our online degree programs.

Are you curious about people and finding out about their goals and motivations in life? Do you believe that continuing education can positively impact a person’s life? Are you good at creating relationships, listening, and helping others reach their education and career goals? Do you enjoy working in a team atmosphere, while also having accountability for your own accomplishments?

If you answered “Yes” to these questions, and have prior experience in recruitment, marketing, client services or consulting, the admissions advisor role might be the career for you!

Our admissions advisors are the first point of contact for prospective students, so we are looking for engaging, warm, enthusiastic people who will quickly create meaningful relationships. We hire colleagues who are passionate about the value of higher education, and who want to help our students take the first step in continuing their education.

This is a full-time (40 hours per week), onsite position, based in a call-center environment. Includes a 4-week on-the-job training and certification process. Upon manager approval, flexible work arrangements (work from home) and schedules may be available after 12 months of employment and demonstrated success in the position.

  • Place outbound calls to prospective students and respond to incoming calls, in a call center team environment.

  • Interview prospective students to determine their motivation for attending college; understand their career goals and obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them to identify the degree-program that best matches their needs.

  • Present information about the benefits of education and Chamberlain University, tailoring your message to the prospective student’s needs, motivation, and career goals.

  • Once prospective students decide to enroll, guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensure the students complete admissions testing.

  • Identify (and contact) other prospective students by networking and building relationships with your current students.

  • A Bachelor’s Degree or equivalent relevant experience is required

  • A passion for education and the desire to help prospective students achieve their educational and career goals

  • Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship

  • Ability to craft well-written, compelling messages to our prospective students and fellow colleagues

  • Comfortable working in a call-center environment

  • The desire to work on a team and toward the team’s goals, while also working independently and being internally motivated


We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

Chamberlain University’s mission is to educate, empower and embolden diverse healthcare professionals who advance the health of people, families, communities and nations. Chamberlain University is an accredited institution comprised of the College of Nursing, which offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates, and the College of Health Professions, which offers a Master in Public Health degree program. For the most updated accreditation information, visit chamberlain.edu/accreditation.

Chamberlain University continues to raise the standard of nursing and healthcare education as well as advance healthcare outcomes in communities across the country and around the world. Chamberlain University is a member of Adtalem Global Education (NYSE: ATGE), a global education provider headquartered in the United States

Req Number: 2019-111318

FLSA U.S./Global Status: U.S. - Non-Exempt

External Company Name: Chamberlain College of Nursing