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Administrative Office of the U.S. Courts Supervisory Human Resources Specialist (Employee Benefits) in District of Columbia, District Of Columbia

  • Duties



This position is located in the Retirement Processing Services Branch (RPSB) within the Benefits Division (BD) of the Human Resources Office and reports to the Benefits Division Chief. RPSB is responsible for all operational aspects of processing benefits and retirement-related paperwork, such as retirement applications, annuity estimates, service credits, death cases and retirement counseling for employees.

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The incumbent is responsible for the oversight and management of all staff performing the day-to-day operations of the branch to ensure that timely service is provided to the courts. The duties of this position include but are not limited to the following:

  1. Managing and monitoring work, including planning, assigning, and approving specific work assignments for the Branch, determining work priorities, and reviewing work to ensure quality, consistency, and timeliness of branch services.
  2. Supervising and providing oversight of staff's performance which includes ensuring employees adhere to policies and legal regulations and conducting performance reviews.
  3. Developing and implementing operational guidance based on new regulations and requirements.
  4. Serving as a Judiciary liaison to the Office of Personnel Management on all benefits and retirement related issues.
  5. Monitoring benefits and retirement regulations; analyzing the impact to the Judiciary; identifying all necessary changes to policy, current operational processes, system changes, and communication/training materials and tools.
  6. Serving as a representative for the Division, presenting and leading discussions with senior management and advisory groups on benefits and retirement policy recommendations, sensitive or complex issues, and/or the impact of program changes to the Judiciary.
  7. Serving as the policy and technical subject matter expert on benefits and retirement for Employee Relations matters working closely with the Office of General Counsel.
  8. Developing and delivering benefits and retirement program presentations and training to a variety of audiences throughout the Federal Judiciary using a variety of media including in-person, webcasts, video, and teleconference.
  9. Delivering internal training to the Human Resources Office staff on federal regulations and guidelines as an authority on benefit and retirement programs.
  10. Serving with the Division Chief as the benefits/retirement representative on the Continuity of Operations Planning Team and the Judiciary's Emergency Response Team.
  11. Assisting the Division Chief with planning, directing, coordinating and directing the work of the Division; managing the budgetary matters of the Division; and identifying staff training needs.
Travel Required

Not required

Supervisory status


Promotion Potential


  • #### Job family (Series)

0201 Human Resources Management

Similar jobs
  • Human Resources Specialists
  • Specialists, Human Resources

  • Requirements


Conditions of Employment


  1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
  2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the Administrative Office of the US Courts. In instances where non-citizens are considered for hire into temporary or any other position with non competitive status or when it is confirmed by the AO's Human Resources Office that there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the United States and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at http://ww.usajobs.gov/Help/working-in-government/non-citizens. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
  3. All new AO employees will be required to complete a FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
  4. All new AO employees must identify a financial institution for direct deposit of pay before appointment.
  5. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
  6. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.
  7. Relocation expenses may be provided, but only if authorized by the Director of the AO.

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least* one full year (52 weeks)* of specialized experience which is in or directly related to the line of work of this position. Specialized experience is experience for this job is defined below: 1. Expert knowledge in the operational aspects of processing benefits and retirement-related paperwork, including, but not limited to, retirement applications, annuity estimates, service credit, FERCCA, and death cases. 2. Expert knowledge of the Title V statute, policies, regulations and guidance regarding the federal retirement programs, including the Thrift Savings Plan (TSP). 3. Knowledge of the federal benefits programs to include the Federal Employees Health Benefit Program (FEHB), the Federal Employees Group Life Insurance Program (FEGLI), the Federal Employees Dental and Vision Insurance Program (FEDVIP), the Flexible Spending Program, and the federal long-term care program. 4. Ability to handle unusual, complex, and difficult benefits and retirement related problems; prepare an impact analysis; develop recommendations; and advise management on time-critical issues. 5. Ability to analyze business processes related to benefit and retirement processing and services and make recommendations on distribution and flow of work, documentation, internal controls, and disaster recovery. 6. Demonstrated leadership experience to manage an office or supervise a moderate size staff by planning, establishing priorities, and assigning and monitoring work. 7. Demonstrated knowledge of PeopleSoft, or other HR management information systems.


This position does not require education to qualify.

Additional information

The AO is an Equal Opportunity Employer.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

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Background checks and security clearance
Security clearance

Not Required

Drug test required


  • Required Documents


Required Documents

For this job announcement the following documents and/or information are required:

  • Resume - Any written format you choose to describe your job-related qualifications.
  • Citizenship - Include country of citizenship on resume.
  • Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
  • Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.
If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 05/06/2019 to receive consideration. To begin, click

  • Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • You will receive an email notification when your application has been received for the announcement.
  • To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
  • Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/10470437

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Agency contact information
Hong Hoa Ly-Gonzalez

(202) 502-1274




Benefits One Columbus Circle, NE Washington, DC 20544 US

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Next steps

After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/529804400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 04/15/2019 to 05/06/2019

Service: Excepted

Pay scale & grade: AD 00

Salary: $99,172 to $166,500 per year

Appointment type: Permanent

Work schedule: Full-Time