Advance Auto Parts Product Specialist - Michigan Area in Detroit, Michigan
Product Specialist - Michigan Area
- Location:MI - Detroit
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class:
SUMMARYProduct Knowledge - The Product Specialist will be trained with in-depth knowledge of their assigned salescategoryand be known as the "go-to" Team Member regarding products or commercial sales plans in the given category. Product Specialist will maintain the technical data, sales expertise, inventory requirements, warranty procedures, sales techniques and performance metrics for all categorical products. Also, the Specialist will know and communicate sales programs, promotions and marketing for the sales category. Specialist will have a strong understanding of key sales programs, i.e. TNP, CTI, Moto-Shop, T&E, HD, PBE, NVD, USC, Cruise-type trips, to successfully communicate the product opportunities within the programs and help promote the programs through all Team Members to commercial customers.Sales Plans - The Product Specialist has primary responsibility to assist all Advance and CARQUEST stores in selling their assigned product lines through their stores to commercial customers served by the stores. Selling product will primarily be accomplished by establishing scheduled sales calls made with all commercial customer types served by that specific store. Specialist will work primarily with store team members, CAMs, CSMs, GMs, Store Managers to sell commercial customers Advance and CARQUEST products. Sales target amounts will be established by store, by sales category, by line, and used to create store, regional and national sales goals for the given product line and sales category. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop, coordinate and conduct CARQUEST Filters sales products and programs.
Train personnel to use Weblink in procuring Advance/CARQUEST merchandise and product information.
Create customer equipment, fleet surveys, sales calls as requested by field teams and planned by calendar.
Conduct training research and pilot programs.
Maintain accurate records and tracking of training activities.
Act as a consultant and resource person on policies and opportunities relating to specialty markets activities.
Develop, coordinate and review written and computer generated communication for effectiveness and clarity.
Develop marketing events (process and products) through input from customers, outside marketing sources, internal marketing planning, and input from senior management.
Assist with gathering and reporting of market intelligence.
Collaborate with marketing, sales, and product development on training materials, promotional events and operations.
Plan sales calls with CARQUEST store sales teammates and sales management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Strong interpersonal skills, ability to interact effectively with employees at all levels and senior leaders in a collaborative manner.
Ability to cultivate relationships with key stakeholders across functions and levels to achieve business objectives.
Proven track record of establishing strong relationships with the field sales and operations.
Requires good analytical skills.
Ability to develop innovative ideas which result in improved productivity and cost reductions.
Ability to use Microsoft Office (Word, Excel, PowerPoint and Access) for development of training materials and tracking training data.
Sales experience and specific product knowledge of the various specialty markets product lines.
Ability to travel 90-100% of the time.
EDUCATION and/or EXPERIENCE
High school diploma or GED, plus successful completion of vocational technical program; and 7-10 years related experience and/or training; or equivalent combination of education and experienceSUPERVISORY RESPONSIBILITIES
None.CERTIFICATES, LICENSES, REGISTRATIONS
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.