Festival Foods IT Business Analyst in De Pere, Wisconsin

Job Summary

The IT Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of stakeholders, (guests or end users). This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The IT Business Analyst will also apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The IT Business Analyst will also be proactive about working with the IT peersto look for new technologies to optimize business processes. The IT Business Analyst will play a pivotal role in ensuring IT’s understanding of business requirements.

Job Description


Strategy & Planning

  • Collaborate with project sponsors to determine project scope and vision.

  • Clearly identify project stakeholders and establish user classes, as well as their characteristics.

  • Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.

  • Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.

  • Work with stakeholders and project team to prioritize collected requirements.

  • Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.

Acquisition & Deployment

  • Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts.

  • Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized.

  • Participate in the selection of any requirements documentation software solutions that the organization may opt to use.

Operational Management

  • Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.

  • Develop and utilize standard templates to accurately and concisely write requirements specifications.

  • Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.

  • Where applicable, develop prototypes of interfaces and attributes based on the user requirements.

  • Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

  • Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.

  • Assist with the interpretation of user requirements into feasible options, and communicating these back to the business stakeholders.

  • Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.

  • Communicate changes, enhancements, and modifications of business requirements– verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

  • Provide guidance and/or instruction as applicable.

  • Other duties assigned


Formal Education & Certification

  • College diploma or university degree in the field of business administration, computer science, finance, or information systems required

  • Three to five years of directly related work experience. (Retail Large Enterprise preferred)

  • Must have one or more of the following certifications:

  • Certified Associate Business Analyst (CABA)

  • IIBA Certification of Competency in Business Analysis (CCBA)

  • IIBA Certified Business Analysis Professional (CBAP)

  • PMI Professional in Business Analysis Certification (PMI-PBA)

  • ITIL Foundations Certification in addition to the above preferred.

Knowledge & Experience

  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.

  • Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.

  • Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.

  • Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required.

  • A clear understanding of product management and market placement.

  • Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.

  • Understanding of application development and software development life cycle concepts. SCRUM and Agile

  • Working knowledge of programming languages including .NET, Java

  • Working knowledge of current network hardware, protocols, and standards.

  • Extensive experience with the organization’s core software applications, including POS, Merchandise and Marketing systems, Financial ERP and Financial reporting.

  • Excellent understanding of the organization’s goals and objectives.

  • Able to exercise independent judgment and take action on it.

  • Excellent analytical, mathematical, and creative problem-solving skills.

  • Excellent listening, interpersonal, written, and oral communication skills.

  • Logical and efficient, with keen attention to detail.

  • Highly self-motivated and directed.

  • Ability to effectively prioritize and execute tasks while under pressure.

  • Strong customer service orientation.

  • Experience working in a team-oriented, collaborative environment.


  • Occasional evening and weekend work to meet deadlines.

  • Sitting or standing for extended periods of time.

  • Dexterity of hands and fingers required to operate a computer keyboard or mouse, and to handle other computer components.

  • Lifting and transporting of moderately heavy objects, such as computers and peripherals


The IT Business Analyst is a full-time salaried position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays.


Requisition ID2018-8396

Category (Portal Searching)Support Office

Location : NameGreen Bay Support Office