Vixxo Plumbing Specialist in Dallas, Texas
Be part of our Growth Story
Do you have a passion for people? Are you a go-getter, full of new ideas and eager to be part of a team that’s committed to helping some of the most recognized brands across North America deliver better experiences for their customers?
Vixxo has been helping to keep the world’s best-loved brands running smoothly since 1980. As a leader in facilities management, Vixxo helps to optimize and maintain equipment lifespans and realize greater revenue through better customer experiences.
About the Role
The Trade Specialist is responsible for delivering expert, trade specific knowledge to evaluate complicated work tasks, including capital replacements, multi-location projects, and quotable work where the scope goes beyond normal repairs or established not to exceed (NTEs). Trade Specialists must be able to evaluate a Service Provider’s scope of work and related costs to determine fairness and accuracy; the evaluation also includes alternative work scenarios that could lower customer cost and decrease customer asset downtime. Successful Trade Specialists must be able to work effectively and efficiently to meet service level agreements (SLA) commitments, have strong communications skills to interact with other internal departments as well as Clients and Service Providers, and must have strong negotiation skills to meet cost savings commitments.
3+ years of general contracting work experience. Trade license a plus
Plumbing and electrical experience required
1+ year(s) of price negotiation and profitable proposal creation
1+ year(s) of customer service experience, recruitment or inside sales experience
Familiarity with Microsoft Excel and Word
Has a strong understanding of facilities maintenance issues
Ability to maintain a professional relationship with vendors, clients, and other associates
Provide outstanding customer satisfaction to all internal and external customers
Be self-directed and motivated
Excellent verbal and written communications skills
Excellent interpersonal and time management skills
Ability to think logically and to analyze problems
Multi-task and to take the initiative in developing and completing various work tasks
High School Diploma or GED
Associate’s (two years) Degree preferred