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CVS Health Loss Prevention Database Specialist in Cumberland, Rhode Island

Job Description

As an Loss Prevention Database Specialist, you will utilize outstanding multitasking skills to assist with vendors to project manage the installation of temperature monitoring devices for retail sites. To be successful in this role, it is necessary that you have the ability to manage multiple vendors, schedules and communicating with various departments. You will establish a data base and pull reporting that satisfy the business compliance requirements. You will also work with management team to build a matrix to triage alerts and strategies to deploy service tickets to contractors to make the necessary repairs and perform various tasks in data entry and remote alarm management.

As an Loss Prevention Database Specialist, you will:

  • Support Energy Management Systems project management program using internal and external resources Coordinating/tracking device installs

  • Develop processes and procedures on handling alerts Install devices in stores

  • Create reporting form the hosted WEB platform to streamline compliance processes

  • Generate alarm related reports for area facilities team Communicate and develop relationships with Facilities to drive efficiency with monitoring devices

  • Answer phones and assists store personnel with troubleshooting ideas to rectify any issues with EMS devices or systems

  • Assist in maintaining accurate databases by performing data entry functions

  • Access hosted systems via WB and makes program changes as needed

  • Preform system backups and system maintenance as instructed

  • Identify documents and reports alarm maintenance issues to the appropriate personnel

  • Respond to alarm events by calling/dispatching appropriate authorities and following written instructions for specific events

  • Research with compliance all local and National requirements for monitoring temperature for RX and Food safety.

OBJECTIVES:

· Aid in the installation and tracking of all devices

· Ensure devices are functioning normally

· Monitor temperatures of all refrigeration devices nation wide

· Analyze trends for failing devices

· Provide data and reports of losses and potential losses

· Design and execute presentations of reports

Required Qualifications

  • 1+ years of related work experience, ideally in an emergency dispatch, call center, or retail store environment

Preferred Qualifications

  • Prior loss prevention analytics or relevant business analysis experience strongly preferred

  • Experience using Excel and Access strongly preferred

  • Demonstrated ability to communicate clearly, accurately and professionally, both verbally and in writing

  • Experience with vendor management

  • Proven ability to effectively interact with management and Sr. management

  • Strong skills with presenting ideas and innovation with EMS

  • Proven ability to prioritize competing demands

  • Demonstrated ability to work with a high degree of accuracy and attention to detail

  • Demonstrated ability to maintain information in the strictest confidence

  • Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality

Education

Verifiable High School Diploma or GED required.

Business Overview

It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team at mailto:AdviceCounsel@cvshealth.com . Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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