JPMorgan Chase Product Management Business Analyst in Columbus, Ohio

Cybersecurity Technology Controls (CTC) delivers streamlined and consistent solutions supporting JPMorgan Chase’s Controls, Access Management and IT Risk agendas, with a focus on stability, delivery, efficiencies and people. The goal of TC is to drive standardization, consistency and simplicity in a JPMorgan Chase architecture that fosters long-term productivity, quality and innovation across the entire enterprise. The disciplines within this organization are Oversight & Controls Technology, Identity & Access Management, IT Risk & Controls, and Third Party Risk Management.

The Global Identity and Access Management (GIAM) organization within CTC provides access control governance and Identity Services for all lines of business (LOBs) globally, providing the right access to the right people at the right time for all technology platforms and applications supported by TC, and provides a comprehensive set of applications, tools, and staff to globally implement, monitor and manage technology risk solutions.

As a Business Analyst member of the Process Engineering team you’ll work closely with our customers, Product Management and delivery teams. You’ll take a hands on approach in our drive to provide our customers and delivery teams the information they need in an easy to access and understand format. You’ll use your experience to help our teams meet our customers’ needs by ensuring we have a clear view of how our products are used that links to our development backlog and how changes to our products impact our operational teams. You will have an eye for design and an opinion on how to present information online (internally), that you will be ready to apply your current skills or learn new ones to make a reality.

  • Bachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field preferred

  • 3+ years business analysis experience working in a complex technology environment

  • Experience working in a matrix organization where product ownership and delivery are provided by separate teams

  • Experience working with diversified multi-location teams on medium and large scale projects

  • Strong interpersonal skills to manage relationships with a variety of partners and stakeholders

  • Strong elicitation / interview skills with proven experience in creating unbiased and meaningful documentation

  • Strong analytical & troubleshooting skills

  • Understanding of agile delivery and the lean – six sigma models

  • Experience writing technical stories in JIRA/confluence using industry standard notations

  • Basic programming skills

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.