There’s a reason we believe that America is watching Geisinger, one of the nation’s largest health service organizations. We are dedicated to setting the standard for evidence-based care delivery and pursuing innovative new approaches to predictive precision medicine, such as our MyCode® genomic research initiative. Whether you prefer working in a busy urban center, a suburban area or a small-town setting, Geisinger has clinical and nonclinical positions open throughout our system. With 13 physician-led hospital campuses to staff throughout Pennsylvania and in southern New Jersey, we offer a wide range of positions, a competitive, pay-for-performance salary structure and healthcare benefits from day one, including those for vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality.


Work Schedule: Days

Work Type: FULL TIME


Leads and coordinates the daily operations of a designated laboratory functional area (or shift), in collaboration with Analytical Specialists, Doctoral Directors, Laboratory Operations Director/Manager and department Chairman. Plans, organizes and directs the activities of section personnel to provide optimal, cost-effective delivery of services according to departmental standards of quality, productivity and performance.

Performs duties to support the goals and objectives of Geisinger Health System in its efforts to provide quality patient care and patient satisfaction.

Reports to the Laboratory Operations Manager, Laboratory Operations Director, or Core Laboratory Manager.


  1. *Supervises administrative operations in areas of responsibility.

  2. *Maintains a staff of qualified personnel to assure quality testing and service. Selects, instructs and develops employees through careful interviewing, comprehensive training, delegation, and supportive coaching. Ensures competency of testing personnel.

  3. *Prepares schedule to ensure adequate and appropriate staffing to meet service demands and maintain productivity standards.

  4. *Organizes and submits annual performance appraisals.

  5. *Prepares and monitors annual operating budget for section’s cost centers, forecasts workload for revenue projection, meets fiscal requirements.

  6. *Collaborates the planning of capital purchases and leases with the appropriate section Doctoral Director and Analytical Specialist.

  7. *Supervises analysis of cost for materials and negotiation of contracts to obtain favorable prices. Oversees section purchasing, receiving, and inventory management to reduce costs.

  8. *Assures section's compliance with applicable regulations and accrediting standards. Knows and abides by Geisinger Health System and Geisinger Medical Laboratories policies and procedures.

  9. *Successfully implements changes to operations as needed. Demonstrates receptiveness to new ideas and successfully helps other through change.

  10. *Leads communication with employees through constructive techniques, renders appropriate recognition and acknowledgement of achievement, serves as a role model to the rest of the section team for effective communication.

  11. *Actively supports the Quality Program and takes a leadership role in facilitating change to realize noticeable error reduction and service improvement.

  12. *Assures timely, accurate and effective communication of laboratory results, with integration into the LIS database.

  13. *Provides educational direction and opportunities for all levels of staff. Actively seeks input from Technical Specialists and staff, motivates them to seek and participate in development opportunities.

  14. *Participates in and coordinates the development of policy and procedure manuals with doctoral director and system colleagues. Assures timely and regular review of procedure manuals.

  15. *Assures technical problems are analyzed and resolved in accordance with established laboratory policies. As needed, reviews test results, quality control records, proficiency testing results, and preventive maintenance records. Assures remedial actions are taken whenever test systems/QA deviate from established performance specifications.

  16. Performs other duties as required.

  • Denotes essential job functions.


Requires good organization skills and effective communication skills, as well as mature decision-making skills.

Demonstrates leadership


A. M.A. or M.S. in Medical Technology or one of the biological, physical or chemical sciences from an accredited institution and a minimum of four years of relevant experience acceptable to the Pennsylvania Department of Health, or

B. B.S. or B.A. in Medical Technology or one of the biological, physical or chemical sciences from an accredited institution and a minimum of six years of relevant experience acceptable to the Pennsylvania Department of Health


Work is typically performed in an office environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family. Geisinger is nationally recognized for innovative practices and quality care. A mature electronic health record connects a comprehensive network of 13 hospital campuses, two research centers and nearly 1,600 Geisinger primary and specialty care physicians.

About Geisinger

Geisinger is an integrated health services organization widely recognized for its innovative use of the electronic health record and the development of innovative care delivery models such as ProvenHealth Navigator®, ProvenCare® and ProvenExperience®. As one of the nation’s largest health service organizations, Geisinger serves more than 3 million residents throughout 45 counties in central, south-central and northeast Pennsylvania, and also in southern New Jersey at AtlantiCare, a Malcolm Baldrige National Quality Award recipient. In 2017, the Geisinger Commonwealth School of Medicine and Geisinger Jersey Shore Hospital became the newest members of the Geisinger Family. The physician-led system is comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan, all of which leverage an estimated $12.7 billion positive impact on the Pennsylvania and New Jersey economies. Geisinger has repeatedly garnered national accolades for integration, quality and service. In addition to fulfilling its patient care mission, Geisinger has a long-standing commitment to medical education, research and community service. For more information, visit , or connect with us on Facebook at , Instagram at , LinkedIn at and Twitter at .

** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.