Oracle OCI Product Manager - Oracle Cloud Infrastructure in Cinisello Balsamo, Italy
OCI Product Manager - Oracle Cloud Infrastructure
Oracle Cloud Infrastructure (OCI) Product Manager
Locations to hire: France, Spain, Italy, Switzerland
As a Product Manager, you are chartered with technical field enablement and regional supporting activities for large/strategic customer engagements, representing the OCI Product and Engineering teams. This includes providing deep product expertise to support pre-sales activities for large/strategic customer engagements through high-touch onboarding and continued engagement for our largest customers.
As a PM, you will work with the Oracle field sales teams to help craft and execute strategies to drive customer adoption and use of Oracle Cloud Infrastructure (OCI) services, including Compute, Identity & Access Management, Networking, Block Storage, Object Storage, VM/BM DB, Exadata, cloud native services, data services, and many more.
Your technical acumen will drive discussions with IT leaders, datacenter managers and individual contributors and position you as the subject matter expert and thought leader for OCI. You will provide technical guidance to build solutions using best practices and proactively keep your customers OCI environments operationally healthy.
More importantly… you must possess customer facing skills that give you the ability to represent OCI in the "C-Suite". Discussions with senior leadership will empower you to understand their business and operational needs and work closely with the Oracle Account Teams to help position OCI.
This is not a sales role, but rather an opportunity to be the principal technical advisor and "voice of the customer" to organizations ranging from small start-ups to Fortune 500 enterprises.
Ultimately your mission is to grow OCI consumption and ensure customers are paying, using and happy with the OCI platform.
What we offer
We're growing extremely fast which is both exciting and challenging at the same time. We give you the freedom, respect, and resources to do what you need to do, so your job doesn’t have to feel like a job. If you like a little bit of a faster pace, you’ll love it here. If you thrive at a faster pace our growth stands to advance your career by leaps and bounds. Grow the team, grow your skills, and enjoy working with an organization who is changing the enterprise IT landscape!
Ability to Work Remotely.
While it would be great if you happen to live near one of our core offices, it’s not an absolute requirement. We collaborate using Slack and Zoom and it works great. Our hours and 'location' are super flexible. Many of our outbound PMs work effectively in various parts of the world.
Grow your Cloud Skills.
We have a steady stream of incredibly exciting and challenging migration and deployment work, most of it referred directly from our customers. Work alongside extremely talented solutions architects and learn the OCI platform inside and out. We work with retail companies, financial services companies, Software-as-a-Service (SaaS) companies, and more, solving some of the juiciest technical problems you’ll ever encounter. You will never get bored here!
Be the technical point of contact and subject-matter-expert for all OCI service offerings, aligning with specific regional field teams
Be the voice of the customer – develop a comprehensive understanding of their business/technical objectives
Document customer interactions and executive updates via internal CRM tool; report status to management on a weekly basis
Monitor weekly usage reports and identify consumption trends for your overall territory
Contribute to external publications such as the OCI Blog, Whitepapers and Reference architectures
Help to recruit, train and onboard new Outbound PMs
Presales Activities (33% of your time)
Align with Sales Leadership to help educate and position OCI (Why OCI, Sales Plays, etc)
Align with individual Sales Teams (ECAs, Iaas Co Primes, CPRs and KADs) to identify opportunities you will help progress to closure
Align with the OCI Business Operations team to forecast future capacity demand
Own the customer Proof-of-Concepts from beginning to end including tenancy provisioning, customer onboarding, issue mitigation/escalation and final conversion to paid tenancy
Deliver OCI demos showcasing basic OCI functions such as provisioning users/groups, creating roles, VCNs, spinning up Compute instances and launching DB instances
Work with the competitive team to understand OCI technical and business differentiators; advocate these differentiators to customers, partners and field teams
Postsales Activities (33% of your customers)
Identify the top 10% accounts in your territory (by consumption) and create a usage plan around those accounts
Deliver OCI Technical Reference Architectures specific to the customers business need and use cases (e.g. EBS/PSFT/JDE lift-n-shift, On prem>OCI, OCIC>OCI, etc)
Ensure customer applications run successfully by working closely with the extended Oracle technical teams; SAs, CSMs, A-Team and Oracle Support and Field Teams (ECA, Iaas reps, CPR and KADs)
Align with Inbound PM and SA teams to understand new OCI features and roadmap items and proactively communicate these to the customer on a regular basis
Leverage existing whitepapers, blogs and technical documents to design solutions that address customer technical and business requirements
Partner with the OCI training team to expand OCI demos that utilize multiple OCI services (e.g. 3 Tier Photo App, Chatbot App, Blockchain on OCI, etc)
Identify and provide early access to OCI limited availability (LA) services as appropriate by working closely with OCI Inbound PMs, Solution Architects and Engineering teams
Advocate for new product feature requests – collaborate with Inbound Product Teams to prioritize these into the OCI product release cycle (e.g. Customer Enablement "Pain Points" process)
Develop a “risk mitigation” plan to optimize the customers UCM and on prem license usage to ensure maximum ROI and OCI consumption
Identify, nominate and recruit customers to key OCI programs/events such as OOW, TAB, etc. For customers who cannot attend, deliver executive summaries
Provide customers peer comparisons and reference architectures for their industries and use cases
Identify customer WIN themes to explain “Why OCI” and use these to create another narrative for the next OCI opportunity within the account (e.g. land-and-expand)
Field Enablement (33% of your customers)
- Support regional field-enablement activities to include:
o Product training
o Field Account Planning
o Regional Event Support
o OCI Region Launch Activities
10 years of IT infrastructure experience
Experience working directly with the "C-Suite"
Broad experience with Iaas including Compute, Networking, Storage, Database, Security, DR/HA, etc.
Knowledge of Oracle Databases and hands on experience with SQL
Hands on experience with Linux installation, configuration, troubleshooting
Experience managing client relationships, offering strategic IT advice, and keeping customers happy
Dynamic presenter with the ability to break down technical concepts into everyday language
Ability to operate in a highly ambiguous and fast paced environment
MBA or advanced technical degree
AWS/Azure/GCP experience and/or certification is a bonus
Detailed Description and Job Requirements
Work as part of a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.
As a member of the product development division, you will define product specifications and or strategy. Gather and analyze information to define product specifications and review design specifications. Communicate product strategy and functionality. Initiate and foster relationships with other groups. Review product documentation and collateral. Ensure successful product releases based on corporate priorities.
Duties and tasks are varied and complex, needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
Job: Product Development
Other Locations: ES-ES,Spain-LAS ROZAS DE MADRID, FR-FR,France-LYON, IT-IT,Italy-Cinisello Balsamo, CH-CH,Switzerland-Zurich, IT-Italy, FR-FR,France-COLOMBES CEDEX, FR-France, ES-ES,Spain-Barcelona, ES-Spain, PT-Portugal, Portugal, CH-CH,Switzerland-Baden-Daettwil, ES-ES,Spain-Madrid, IT-IT,Italy-Rome
Job Type: Regular Employee Hire
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