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Keystone Insurers Group Account Manager - Benefits in Cincinnati, Ohio


The Account Manager will work closely with Producers, Internal Team Members, Clients and Carriers managing retention, marketing and servicing of an assigned book of business.


  • Market and analyze client employee benefit programs
  • Manage carrier implementations / changes
  • Prepare renewal proposals and presentation materials
  • Conduct mid-year, renewal and employee open enrollment meetings
  • Review, analyze and negotiate carrier and vendor quotes/contracts
  • Maintain a broad knowledge base of carrier and vendor underwriting and product guidelines
  • Analyze reporting
  • Create employee communication materials and manage open enrollment process
  • Maintain a current working knowledge of industry legislative and compliance issues
  • Maintain client relationships
  • Provide elevated claims, eligibility, billing and benefit service
  • Manage client files and ensure proper documentation
  • Update compliance portal, as needed
  • Other duties, as needed QUALIFICATIONS

  • Excellent communication skills

  • Demonstrate ability to exercise good judgement in stressful situations
  • Ability to balance tight timeframes and identify priorities while maintaining a customer focused, positive attitude
  • Ability to handle confidential information
  • High level of personal initiative, integrity and professional ethics
  • Ability to work respectfully with clients, producers and other staff members REQUIREMENTS

  • Health and Life License