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Keystone Insurers Group Account Manager - Benefits in Cincinnati, Ohio

GENERAL RESPONSIBILITIES

The Account Manager will work closely with Producers, Internal Team Members, Clients and Carriers managing retention, marketing and servicing of an assigned book of business.

DUTIES

  • Market and analyze client employee benefit programs
  • Manage carrier implementations / changes
  • Prepare renewal proposals and presentation materials
  • Conduct mid-year, renewal and employee open enrollment meetings
  • Review, analyze and negotiate carrier and vendor quotes/contracts
  • Maintain a broad knowledge base of carrier and vendor underwriting and product guidelines
  • Analyze reporting
  • Create employee communication materials and manage open enrollment process
  • Maintain a current working knowledge of industry legislative and compliance issues
  • Maintain client relationships
  • Provide elevated claims, eligibility, billing and benefit service
  • Manage client files and ensure proper documentation
  • Update compliance portal, as needed
  • Other duties, as needed QUALIFICATIONS

  • Excellent communication skills

  • Demonstrate ability to exercise good judgement in stressful situations
  • Ability to balance tight timeframes and identify priorities while maintaining a customer focused, positive attitude
  • Ability to handle confidential information
  • High level of personal initiative, integrity and professional ethics
  • Ability to work respectfully with clients, producers and other staff members REQUIREMENTS

  • Health and Life License

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