Capgemini I.T. Consulting and Services; Senior Commercial / Contract Manager in Chicago, Illinois

Role: I.T. Consulting and Services; Senior Commercial / Contract Manager

Business Area: Infrastructure Services

Locations: North America

Working Pattern: Full Time

Reporting to: Regional Commercial Director – Cloud Infrastructure Services

About Capgemini:

Now with 220,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organisation, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about us at www.capgemini.com.

Rightshore® is a trademark belonging to Capgemini

About Infrastructure Services:

The Infrastructure Services business unit reflects the Collaborative Business Experience, combining Capgemini’s consulting, infrastructure build and run capabilities, as well as the provision of cloud based services in an integrated global sales and delivery model. The group provides infrastructure outsourcing services, including data center, helpdesk and network support, as well as market leading services such as service integration and cloud brokering orchestration. The group also provides infrastructure transformation services, helping clients to virtualize and optimize their technology estates.

Due to a number of recent business wins within the Infrastructure Services Strategic Business Unit, the Commercial Contract Management team are experiencing an exciting period of growth on a global scale. This is an interesting time to join a growing division within a leading global player. Capgemini have recently acquired IGATE for $4Bn, one of their largest acquisitions to date.

Main Purpose of the Role:

To promote and apply commercial and contract management best practice during the sales process and management of client contractual interactions post execution of agreements.

You will be required to participate in the selling of new logo business, partnering with a variety of stakeholders such as Sales, Solution, Legal, Bid Management and Finance.

You will be assigned the ongoing contract management and contract compliance of existing and newly acquired clients.

Commercial Contract Manager Responsibilities:

• Engaged on pursuit teams for all new deals and the assignment to existing clients under contract with Capgemini

• Supports the bid team in selling profitable business in line with Strategic Business Unit and Group targets through deal shaping and defines commercial and negotiating strategy.

• Leading or participating in (as appropriate) client facing negotiations.

• Engaged in reviewing, drafting, marking up contracts and all commercial documents (e.g. terms and conditions, schedules, service level agreements, subcontracts, etc.) as required, working closely with, and advising Sales, Legal, Delivery, HR and other members of the bid team as appropriate.

• Participates as necessary in BU/SBU/Group Risk deal reviews.

• Ensures that a comprehensive handover is provided to the ongoing delivery team so that they have full understanding of the contractual obligations and the commercial shape of the deal

• Demonstrates the ability and credibility to work with board level executives and client external advisors throughout the sales process.

• Engage with Delivery teams at existing clients to ensure compliance to contractual obligations and scheduled deliverables.

• Interface with client directly to mitigate contract clarifications, changes, adds, deletes, and dispute resolution.

• Assist Delivery teams with expansion of services at existing clients.

• Interface with Legal in assuring compliance with Legal policies and proper protections for Capgemini within all client interactions regarding contract issues.

Technologies Used:

Essential:

• Strong knowledge of Microsoft Word, Excel and PowerPoint.

• Person Specification:

• Broad experience of IT service delivery and/or sales in complex environments.

• Understanding of key legal and commercial principles typically found in outsourcing contracts.

• Excellent client facing skills, including ability to negotiate and to cope in difficult situations.

• Track record of negotiating complex outsourcing contracts with clients.

• Track record of dealing with complex commercial/legal issues.

• Strong numeracy (understanding of financials and excel spreadsheets).

• Proactive problem solver and able to think laterally.

• Flexibility and mobility - able to travel.

• Personal Qualities:

• Strong team player, able to build and maintain strategic working relationships.

• Advanced presentation skills.

• Excellent written and oral English skills, in addition to fluency in the local language.

• Advanced education.

Qualified candidates may email resumes to: josh.harben@capgemini.com

*LI-JH1

Role: I.T. Consulting and Services; Senior Commercial / Contract Manager

Business Area: Infrastructure Services

Main Purpose of the Role:

To promote and apply commercial and contract management best practice during the sales process and management of client contractual interactions post execution of agreements.

You will be required to participate in the selling of new logo business, partnering with a variety of stakeholders such as Sales, Solution, Legal, Bid Management and Finance.

You will be assigned the ongoing contract management and contract compliance of existing and newly acquired clients.

Commercial Contract Manager Responsibilities:

• Engaged on pursuit teams for all new deals and the assignment to existing clients under contract with Capgemini

• Supports the bid team in selling profitable business in line with Strategic Business Unit and Group targets through deal shaping and defines commercial and negotiating strategy.

• Leading or participating in (as appropriate) client facing negotiations.

• Engaged in reviewing, drafting, marking up contracts and all commercial documents (e.g. terms and conditions, schedules, service level agreements, subcontracts, etc.) as required, working closely with, and advising Sales, Legal, Delivery, HR and other members of the bid team as appropriate.

• Participates as necessary in BU/SBU/Group Risk deal reviews.

• Ensures that a comprehensive handover is provided to the ongoing delivery team so that they have full understanding of the contractual obligations and the commercial shape of the deal

• Demonstrates the ability and credibility to work with board level executives and client external advisors throughout the sales process.

• Engage with Delivery teams at existing clients to ensure compliance to contractual obligations and scheduled deliverables.

• Interface with client directly to mitigate contract clarifications, changes, adds, deletes, and dispute resolution.

• Assist Delivery teams with expansion of services at existing clients.

• Interface with Legal in assuring compliance with Legal policies and proper protections for Capgemini within all client interactions regarding contract issues.

Technologies Used:

Essential:

• Strong knowledge of Microsoft Word, Excel and PowerPoint.

• Person Specification:

• Broad experience of IT service delivery and/or sales in complex environments.

• Understanding of key legal and commercial principles typically found in outsourcing contracts.

• Excellent client facing skills, including ability to negotiate and to cope in difficult situations.

• Track record of negotiating complex outsourcing contracts with clients.

• Track record of dealing with complex commercial/legal issues.

• Strong numeracy (understanding of financials and excel spreadsheets).

• Proactive problem solver and able to think laterally.

• Flexibility and mobility - able to travel > 50%.

• Personal Qualities:

• Strong team player, able to build and maintain strategic working relationships.

• Advanced presentation skills.

• Excellent written and oral English skills, in addition to fluency in the local language.

• Advanced education.

Job: Infrastructure

Organization: CIS US

Title: I.T. Consulting and Services; Senior Commercial / Contract Manager

Location: IL-Chicago

Requisition ID: 040791