CompuCom Field Service Technician in Chicago, Illinois

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Field Service Technician

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Ref No.:

18-04247

Location:
Chicago, Illinois

Take your career to the next level with e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ . We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.

We are seeking an experienced Field Service Technician to perform Break & Fix work during Monday - Friday, 8am to 5pm with rotational on-call weekends. Must have flexible schedule. Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s).Technician will travel to each client’s location. Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer. Works under general supervision

* * * Contract to Hire * * *

This is a driving position which requires a DMV background check to be completed. Use of reliable, personal vehicle is required for his role. Miles reimbursed according to CompuCom policy.

Minimum Requirements:

  • 3 years plus supporting Desktops, Laptops and Printers

  • 3 years plus with customer service experience

  • Reliable Transportation (This is a driving position – reimbursed accordingly)

  • Able to work weekends, staggered or late shifts possibly including evenings and/or weekends

  • Personable as they will be interacting with a wide range of users and environments

  • Can work on a ladder of lift and are able to lift up to 50 lbs.

    Basic Needs/Haves:

  • Able to work from a bent, crouched, or kneeled position

  • Smartphone with teethering/hot spot capabilities (Reimbursed within Corporate Guidelines)

  • Laptop

  • Basic Hand Tools

  • Possess a valid driver’s license

    Preferred, NOT REQUIRED:

  • CompTIA A+ OEM Printer Warranty Certifications

  • OEM Laptop/Desktop Warranty Certifications

  • Server experience would be a bonus

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com