Accenture Customer & Channels Trade Manager - Midwest in Chicago, Illinois
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Products Customer Channels: Are you ready to join our Products Customer & Channels Southeast practice to transform how businesses connect with their customers? Can you drive change within sales and marketing, with a specific focus on how companies market, sell and provide service to their customers? Our clients are transforming to cope with the new realities of digital and are seeking to understand and meet the unmet needs of their customers and employees more now than ever. They are investing in whole new business models, this is reinventing marketing, sales, service and channels with digital embedded throughout and the customer at the heart of everything. Do you want to focus on the topline growth of our clients and use your industry knowledge and experience to solve client issues by designing and implementing solutions in customer experience, sales and service, commerce and analytics? If yes, then our Customer Channels practice is the place for you to catapult your consulting career and take it to the next level. As part of a strong global community, you’ll learn from our leading industry experts who will help you identify and maximize your strengths.
As a Manager on our Customer Channels team with a focus on OmniChannel Trade Promotion, you’ll often be solving key business problems and challenges by enabling Sales and Trade Promotion transformation, painting a picture of, and charting a journey from, the current state to a to-be enterprise environment.
Specifically, you will be:
Overseeing the design and global implementation of Trade Promotion, Retail Execution, and Revenue Management solutions and digital transformation Orchestrating assessments to help to identify vulnerabilities in the current state of our clients Helping to develop and expand the Sales and Trade transformation consulting portfolio through thought leadership and opportunity identification Managing business development opportunities to bring innovative solutions and ways of working to clients Building and applying technical, industry, and functional knowledge to support efforts in selling opportunities to existing and new clients Developing, utilizing and sharing your deep skills as a Consulting practitioner to ensure market and client relevance Overseeing business transformation of the Sales, Revenue Management, and Trade Marketing capabilities, including front office consulting projects and services across Sales, Marketing inclusive of Digital Commerce and analytics Advising clients on the design of the future operating model and or technology roadmap for their marketing and sales functions Engaging with and helping to shape the agenda of the CEO, Chief Growth Sales Officer, and CFO
Bachelor’s degree required Minimum 5 years of scoping and delivering innovative, transformation services Minimum 5 years of large scale, complex delivery of sales and trade transformation programs Minimum 5 years of consulting experience Preferred Qualifications:
Evaluating technologies in the Sales, Trade Promotion Management, Retail Execution, Analytics, Commerce and Marketing spaces Application of Design Thinking as an approach to solving client problems Enterprise integration solutions and offerings Experience shaping and leading teams across multiple stages of the project lifecycle Passion for technology trends, e.g. Internet of Things, Mobility, Cloud Integration, Analytics and Deep experience within one or more of the Products Consumer Goods or Retail industries Comfortable conveying both high level and detailed information, adjusting the way ideas are presented to better address varying social styles and audiences Ability to challenge a client’s thinking by diplomatically providing an objective and independent point of view Ability to identify opportunities based on your deep understanding of our offerings and our client’s issues Experience managing large teams through complex situations, adapting quickly and helping others navigate change Experience structuring activities that play to a team’s strengths and provide opportunities for others to grow Experience working through organizational change, developing and implementing creative solutions and closely partnering with clients to regularly confirm expectations are met and value delivered Clear understanding of key methodologies, approaches and market trends in the industry Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.Equal Employment Opportunity All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.