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Dell Account Manager 2/ 3, Inside Sales (Emerging) in Chengdu, China

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Dell’s portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer.

Job Description

Sells Dell’s products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience.

通过电话,或是电子邮件,面向特定的用户群体,销售戴尔的产品与服务。并且创造良好的客户体验。

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Responsible to drive inbound and outbound calls, to focus on maintaining and expanding business relationships/market share with existing and new customers.负责通过接听,或者主动外呼电话,维护并提升客户关系与戴尔的市场份额,开拓新客户。

  • Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.通过独立主导销售,或者与外部销售/渠道合作伙伴配合,执行戴尔公司的市场战略与销售目标。

  • Works persistently to gain new accounts and/or identify opportunities in account territory.持续开发新客户,并且在现有客户群体中发掘商机;

  • Involvement in outside sales lead with Inside Sales support.与外部销售团队相配合,并且提供相应的支持。

  • Effectively articulates the value proposition associated with Dell’s products and services.有效向客户传达戴尔产品与服务的优势与价值。

  • Recommends business solutions considering customer needs and Dell interests.向客户推荐既满足实际的需求,也符合戴尔利润要求的销售方案。

  • Builds relationships with customers based on knowledge of Dell’s technology, products, services.熟练掌握戴尔的技术,产品与服务的知识,与客户建立稳固合作关系。

  • Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries.保持对行业趋势的关注,了解客户所受影响及动态,帮助客户应对新的挑战。

  • Leverages cross-functional resources to achieve results/meet customer needs.协调,运用公司内部各各职能部门的资源,达到销售业绩,满足客户需求。

QUALIFICATION:

  • 2 years + relevant experience in sales. College degree or above.有2年以上销售经验。大专以上学历。

  • Basic knowledge of IT industry and products. Selling experience in IT industry is a plus.具备基本的IT行业与产品知识。IT行业销售经验者可优先考虑。

  • Proficiency in English reading and writing, can handle basic conversations.英语读写熟练,能进行基本会话。

  • Ability to create/execute an action plan to make unsolicited contact with targeted people to capture interest for further discussion.具备制定针对陌生目标客户的销售行动计划,并且切实实行,从中获取商机的能力。

  • Proactive. Ability to establish and accelerate forward motion toward desired sales objective.积极主动的心态,持续推动销售进展,达成销售目标 ​

Dell offers:

  • Opportunity to work with a strong brand at one of the world's largest IT solutions providers 加入到一家全球知名IT解决方案提供商的机会

  • Dynamic, challenging, international work environment 充满活力与挑战,国际化的工作环境

  • Exciting internal career opportunities充分的内部职业发展机会

  • Competitive compensation富有竞争力的薪酬

  • An individual professional development plan 个人职业发展计划

  • Formal and informal training种类繁多的培训项目

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re the kind of communicator who can make world-class technology even more irresistible, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

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