ABBTECH Professional Resources, Inc. L2 Temp Resource - Chelmsford, MA in Chelmsford, Massachusetts

Job Description:

  • Local support of end user devices including, but not limited to: troubleshooting, repair, maintenance, upgrade recommendations / installations, configuration/setup, incident analysis and resolution, and basic connectivity support (wired and wireless).

  • Performing end user device imaging, deployment, installation and collection; along with the moving of any equipment from one location to another, while adhering to customer standards.

  • Taking end to end ownership of assigned end user Incidents and Requests, while categorizing, tracking, prioritizing and providing up-to-date status and information to them while utilizing ticketing tools.

  • Assisting with Hardware/Software asset inventory Management, including hardware disposals.

  • Performing other duties as assigned.

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans