ABBTECH Professional Resources, Inc. L2 Temp Resource - Chelmsford, MA in Chelmsford, Massachusetts
Local support of end user devices including, but not limited to: troubleshooting, repair, maintenance, upgrade recommendations / installations, configuration/setup, incident analysis and resolution, and basic connectivity support (wired and wireless).
Performing end user device imaging, deployment, installation and collection; along with the moving of any equipment from one location to another, while adhering to customer standards.
Taking end to end ownership of assigned end user Incidents and Requests, while categorizing, tracking, prioritizing and providing up-to-date status and information to them while utilizing ticketing tools.
Assisting with Hardware/Software asset inventory Management, including hardware disposals.
Performing other duties as assigned.
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans