Randstad Sr. Tech Writer in Charlotte, North Carolina

Sr. Tech Writer

job details:

  • location:Charlotte, NC

  • salary:$30 - $42 per hour

  • date posted:Wednesday, December 5, 2018

  • job type:Contract

  • industry:Finance and Insurance

  • reference:659659

job description

Sr. Tech Writer

job summary:

  • Plan, develop, organize, write and edit system application documentation, online help, marketing and training materials for consumption by our clients

  • Manage/update company website

location: Charlotte, North Carolina

job type: Contract

salary: $30 - 42 per hour

work hours: 9am to 5pm

education: Bachelors

responsibilities:

  • Plan, develop, organize, write and edit system application documentation, online help, marketing and training materials for consumption by our clients

  • Manage/update company website

qualifications:

Required Skills/Experience

  • Minimum of a bachelor's degree in English, communication, or related field.

  • Possess excellent written and verbal communication skills, with ability to write clearly and concisely for multiple audiences

  • Ability to interact effectively and proactively with SMEs and other team member to gather information

  • Ability to interpret and communicate technical concepts for a non-technical client audience

  • Ability to communicate complex concepts using graphics

  • Ability to react quickly to changing situations and implement alternative strategies

  • Skilled at prioritization and multi-tasking

  • Proficiency with the following applications:

  • MS Office (Word, PowerPoint, Excel, Visio)

  • Adobe Robohelp (HTMLHelp and Webhelp)

  • Adobe Dreamweaver or other HTML editor

  • Adobe Captivate

  • Adobe Acrobat Pro

  • JIRA

  • Snag-it

Preferred Skills/Experience

  • 6+ years' experience as a technical writer in a software development environment

  • Familiarity with using (KMS) knowledge management system in conjunction with Salesforce for delivery of application documentation would be a bonus

  • Familiarity with software development, testing, and release cycles

  • Familiarly with basic financial/investment industry concepts and terminology

  • Familiarity with 401k retirement plan concepts and terminology (investment elections, realignments, vesting, payroll, loans, distributions, etc.)

  • Hands-on experience with retirement plan recordkeeping applications used to administer retirement plans

skills:

  • Proficiency with the following applications:

  • MS Office (Word, PowerPoint, Excel, Visio)

  • Adobe Robohelp (HTMLHelp and Webhelp)

  • Adobe Dreamweaver or other HTML editor

  • Adobe Captivate

  • Adobe Acrobat Pro

  • JIRA

  • Snag-it

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.