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Wells Fargo PCI Technology Operational Risk Consultant 5 in Charlotte, North Carolina

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers’ expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers’ financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.


This role will have accountability for risk management within the aligned Payment Virtual Solutions Innovation (PVSI Technology divisions as Front Line Technology Risk Management. The environment continues to be one of heightened standards, raised risk consciousness and regulatory requirements.

This role has been created in alignment with the new Wells Fargo Risk Management Framework. As the front line technology risk consultant, this role assures real risk reduction within the divisions, consistent with the Wells Fargo Vision & Values and risk appetite.


• Develop, implement and support a Technology Risk Framework in alignment with Wells Fargo Risk Management Framework

• Document risk(s) within established and new line of business products/services and shared services IT processes/products/services

• Evaluate risks and prioritize risks and remediation work

Identify & Assess:

• Conduct and support risk assessments that evaluate the technology application/infrastructure environment and estimate the level and trends of inherent risk, determine the effectiveness of associated controls and the level and trends of residual risk

• Be proactive identifying risks within the divisions and across internal and external events

Control & Mitigate:

• Design and implement effective and proactive action plans that appropriately mitigate risks in a sustainable manner and define Key Risk Indicators to track impact

• Operate controls in an effective manner to mitigate risks and deliver IT value

• Execute the related compliance process (e.g. Audits, CICATs, SOX) and IT Policy Management & Exceptions

Monitor & Report:

• Monitor controls to identify gaps and prevent, correct, detect operational risk issues

• Identify, measure, monitor, support and complete EIT risk management training, communication, and outreach programs

• Integrate continuous improvement with metrics and monitoring

• Support Virtuous Circle of risk management

Review and Verification:

• Assuring strategic and foundational risk attributes are comprehensively included in pre, during and post analysis

• Ongoing reviews to identify anomalies, exceptions and outliers that could lead to additional risk events

• Verifying risk management standards, requirements and documented risk reduction attributes are applied

Preferred locations focus on Minn., Charlotte, Phoenix, New York and San Francisco

Required Qualifications:

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications:

  • Advanced Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Strong analytical skills with high attention to detail and accuracy

  • Ability to interact with all levels of an organization

  • Program management experience

  • Ability to articulate complex concepts in a clear manner

  • Good analytical skills with high attention to detail and accuracy

  • A Internal Security Assessor (ISA) certification

  • A Qualified Security Assessor (QSA) certification

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5469581&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.