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KPMG Director, Knowledge Management in Charlotte, North Carolina

Director, Knowledge Management

New York, New York

Requisition #: 41648

Practice Area: Business Support Services

Location: Denver, CO; Washington, DC; Atlanta, GA; Chicago, IL; Boston, MA; St Louis, MO; Charlotte, NC; New York, NY; Philadelphia, PA; Dallas, TX

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Director, Community Enablement Hub to join our Global Collaboration & Knowledge Management organization.

Responsibilities:

  • Lead a global team of Collaboration & Knowledge (C&K) Community Enablement professionals to deliver integrated Global C&K services and work closely with functions and member firms to provide C&K programs and products that enable KPMG employees to turn knowledge into insights and value for KPMG and our clients

  • Develop the C&K Community Enablement vision and strategy; Underpin the strategy with a program roadmap that’s aligned with business needs and that can grow and develop as the community program matures

  • Lead the development of the overarching governance framework, policies, methods, tools and related resources required to establish, maintain and monitor a best-practice Community Enablement program

  • Advocate for the Community Enablement value proposition among Partners and practice professionals. Help stakeholders focus on and understand ROI. Develop a pipeline of new opportunities and oversees the delivery of C&K Community Enablement services to KPMG Functions and Member Firms

  • Liaise with other C&K program areas to ensure the smooth delivery of integrated C&K offerings to the business

  • Partner with the Platform Lead, supports conversations around selecting and acquiring tools that support community goals as well as overseeing community tool portfolio to ensure effectiveness

Qualifications:

  • Minimum fourteen years’ of knowledge & collaboration experience; preferably from a professional services firm

  • Bachelor’s degree from an accredited college or university; Master’s degree in Information Sciences or Library Sciences is preferred

  • Demonstrated knowledge and expertise of digital technologies and how these are evolving with comprehensive knowledge of collaboration & knowledge, including portals, findability, enterprise collaboration technologies, content management systems and related technologies

  • Substantial practical experience of providing forward-thinking knowledge management services to a large complex business group, with demonstrable commercial awareness

  • Excellent people leadership skills, with the ability to attract, motivate, develop and lead staff at all levels within a knowledge based function to the highest standard

  • Strong knowledge of SharePoint 365 and web technologies

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. Thecontains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

Our Benefits

Health

KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.

Personal Time Off (PTO)

Up to 30 PTO Days per year (depending on job classification/level/years of service).

Financial

  • 401(k) and Pension Plans

  • Dependent Care Flexible Spending Account

  • Health Care Flexible Spending Account

  • Mortgage Assistance Program

  • HomeBenefits@Work Program

  • Hyatt Legal Plan

  • Benefits vary by employment status.

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