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House of Blues Assistant General Manager in Charlotte, North Carolina

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.

House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

Assisting the General Manager in all aspects of entertainment venue business operations

Responsibilities:

  • Facilitates proper communication and organization in the venue, as well as to and from Home Office

  • Provides overall leadership and support for all staff and management by creating the appropriate culture and character of the venue through his/her own personal and professional conduct

  • Manages physical plant/facility to ensure proper maintenance and repair

  • Maintains positive talent relations by developing a solid understanding of the music industry, to ensure that artists and industry representatives have positive experiences in the venue

  • Ensures that all events are executed properly, to the client’s satisfaction

  • Posses extensive knowledge in purchasing of all types of beverages and inventory management and cost and controls of beverages

  • Works closely with local, state and governmental organizations in maintaining highest standards or health, sanitation and cleanliness in food and beverage areas

  • Promotes positive employee relations including effective delegation of duties and fostering high staff morale

  • Provides leadership and direction resulting in employee retention

  • Identifies, develops and retains high potential Team Members to build business bench strength

  • Creates and maintains framework for strong interdepartmental communication to effectively implement cross promotional goals and objectives

  • Fosters and maintains community and partner relations that will further the interests of the company and venue

  • Creates very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue

  • Analyzes demographics of the market and looks for opportunities to increase markets; works with marketing, special events and promotions staff to create internal, external promotions

  • Reviews all special events contracts for profitability and feasibility for execution; ensures that all special events are executed to Live Nation Standards

  • Participate in preparing annual budgets, in conjunction with executive leadership team and Home Office support team members

  • Participate in developing long and short term plans for revenue growth and cost control measures

  • Ensure systems and processes are in place for all cost controls/inventories

  • Develops new revenue streams including programming, F&B promotions, talent, and retail

    Qualifications:

  • Minimum 5 years experience as a general manager or operations manager in a hospitality related business

  • Must have extensive background in event sales and promotion

  • Ability to perform all job duties and responsibilities

  • Requires excellent communication skills, both verbally and written

  • Must have expertise in profitability analysis and budgeting

  • Exhibits strong problem solving skills in long term and immediate situations

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

About Us

Recognized two years in a row by Great Place to Work®, Live Nation Entertainment is the global leader in live entertainment and ticketing. From ground-breaking software to support our world-class platform Ticketmaster, to our mix of legendary venues and restaurants in House of Blues, to our unparalleled roster of artists supported by diverse professionals in all facets of corporate operations, we offer a world of opportunity and an array of careers across every discipline.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our full-time, global workforce of more than 21,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents (plus a baby bonus to help with expenses), and tuition reimbursement to fuel your ongoing professional development and career growth. Plus, working for the world's largest live event and ticketing company means you'll have access to concerts, festivals, sports games, and other live events through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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