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Chesapeake Hospitality Banquet Server in Charleston, West Virginia

Making that special event memorable for our guests is what we do at the Holiday Inn & Suites- Charleston West. Located just minutes away from West Virginia's historic downtown capitol city you will be a part of our experienced catering team helping to service over 10, 700 square feet of meeting space. This hotel is managed by Chesapeake Hospitality, a growing and award winning hotel and restaurant Management Company.

The purpose of this position is to ensure in helping with an efficient set up and take down of all event & meeting spaces. While maintaining a level of cleanliness that our guests have to come expect. Along with providing great customer service to all that use our facility for their event or meetings.

  • Set up and take down tables and chairs in meeting rooms

  • Vacuum and sweep meeting rooms along with surrounding hallways

  • Ability to lift 50 lbs when necessary

  • Retrieve and deliver food and drinks to guests in a professional and pleasant manner

  • Respond to guest questions and provide assistance when requested, continuously checking on their needs throughout the event and always dealing with them in a proactive manner.

  • Assist fellow team members with side work including, but not limited to cleaning, stocking, folding silverware, breaking down trays, etc.

  • Always check food before serving to a guest to ascertain that appearance, temperature and portions are indeed correctly up to standard.

  • An ability to communicate verbally and in writing with both team members and guests

  • Outstanding organizational and time management skills

  • Showing initiative, by being able to anticipate guest or operational needs

  • Must be detail-orientated with an ability to multitask, prioritize and work with a team

  • Energetic and able to work in a fast-paced environment

  • Must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business needs dictate

  • Year plus of customer service experience is preferred

Part-time benefits include supplemental insurance such as Short-Term & Long-Term Disability & Life Insurance for employees. You are also eligible to take part in a 401(k) following 90 days with the company. Finally, great discounts are available to you at all IHG & Chesapeake Hospitality properties.

Requisition ID: 2019-1322

Street: 400 2nd Ave SW