Chesapeake Hospitality Banquet Server in Charleston, West Virginia
Making that special event memorable for our guests is what we do at the Holiday Inn & Suites- Charleston West. Located just minutes away from West Virginia's historic downtown capitol city you will be a part of our experienced catering team helping to service over 10, 700 square feet of meeting space. This hotel is managed by Chesapeake Hospitality, a growing and award winning hotel and restaurant Management Company.
The purpose of this position is to ensure in helping with an efficient set up and take down of all event & meeting spaces. While maintaining a level of cleanliness that our guests have to come expect. Along with providing great customer service to all that use our facility for their event or meetings.
Set up and take down tables and chairs in meeting rooms
Vacuum and sweep meeting rooms along with surrounding hallways
Ability to lift 50 lbs when necessary
Retrieve and deliver food and drinks to guests in a professional and pleasant manner
Respond to guest questions and provide assistance when requested, continuously checking on their needs throughout the event and always dealing with them in a proactive manner.
Assist fellow team members with side work including, but not limited to cleaning, stocking, folding silverware, breaking down trays, etc.
Always check food before serving to a guest to ascertain that appearance, temperature and portions are indeed correctly up to standard.
An ability to communicate verbally and in writing with both team members and guests
Outstanding organizational and time management skills
Showing initiative, by being able to anticipate guest or operational needs
Must be detail-orientated with an ability to multitask, prioritize and work with a team
Energetic and able to work in a fast-paced environment
Must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business needs dictate
Year plus of customer service experience is preferred
Part-time benefits include supplemental insurance such as Short-Term & Long-Term Disability & Life Insurance for employees. You are also eligible to take part in a 401(k) following 90 days with the company. Finally, great discounts are available to you at all IHG & Chesapeake Hospitality properties.
Requisition ID: 2019-1322
Street: 400 2nd Ave SW