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CACI International Program Support Specialist in Chantilly, Virginia

Job Description

CACI has an exciting and challenging opportunity for a Program Support Specialist supporting an Intelligence Community customer’s IT service support program. TAs the Specialist you will be responsible for all areas of program support and must be a customer service oriented person. Additionally you will have a good sense of initiative, excellent interpersonal skills, ability to multi-task and prioritize, as well as satisfy immediate requests to ad-hoc duties as needed by program leadership. Base of operations will be in Chantilly, VA with an average of two trips per week to Springfield, VA.

Duties/Responsibilities:

  • Perform a variety of programmatic and administrative personnel activities in support of CACI and government program offices

  • Ensure specific service performance indicators are met or exceeded

  • Work with program senior leadership to support management and personnel activities, including event facilitation, schedule management, and general executive admin duties

  • Gather, collect, record and verify data from multiple sources

  • Develop, draft and edit program reports, briefs, status reports, program processes and other documents in support of program requirements; proofing documents for delivery; schedule, track and submit deliverables IAW contractual requirements

  • Interface with personnel to coordinate meetings; maintain logs, records, and files

  • Develop, implement and manage program policies and procedures; ensure compliance with customer and company requirements

  • Develop and implement workflows ensuring contract team (employees and subcontractors) meet or exceed all certification, training and compliance requirements

  • Manage the development, scheduling and timely delivery of all contract CDRLs

  • Manage program taskers and track issues to resolution

  • Manage program workforce onboarding for new hires, and exit process for terminations

  • Compile and generate documents, reports, tables, graphs, correspondence and presentations

  • Develop and implement tracking capability for personnel information related to customer data calls (training, certifications, and other job specific data)

  • Design and maintain program document repositories

  • Support development of task order proposals

Education:

  • Associate’s degree

Required Skills:

  • Active TS/SCI with eligibility to obtain CI polygraph

  • The ability to work independently with little direction and guidance

  • The ability to develop a variety of program documentation

  • Demonstrated communications skills with all levels of program and customer management and staff

  • Able to apply knowledge of the job, and company policies and principles to complete a wide range of tasks

  • Able to interact with stakeholders and customers to ensure that requirements are properly understood and implemented

  • Good problem solving skills

  • Ability to work non-core hours as needed

  • Proficient is MS Office suite – Visio, Word, Excel, and PowerPoint

  • Knowledgeable in SharePoint

Experience:

  • 4+ years experience with large-scale IT service support programs in a high paced diverse environment

  • Experience supporting a complex IT services or similar program with over 150 staff members

What We Can Offer You:

  • We’ve been named a Best Place to Work by the Washington Post.

  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

  • We offer competitive benefits and learning and development opportunities.

  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

  • For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Job Location

US-Chantilly-VA-VIRGINIA SUBURBAN

CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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