Robert Half International Infrastructure Engineer in Carrolton, Texas


As a Senior Infrastructure Analyst you are expected to be the technical point of escalation for the IT Support team. Reporting to the Director of Infrastructure and Applications you will play a key role in our continual service improvements and will help proactively maintain the company wide IT infrastructure and support our global user community.

We utilize a wide range of best of breed technologies including Windows Server 2008-12, Microsoft Exchange, VMware, Cisco networking, Check Point security, SharePoint, Skype for Business and IP telephony. As well as these existing technologies we actively encourage innovation using Proof of Concept projects to research new technologies and investigate their potential and impact. RESPONSIBILITIES * To be a senior point of reference for the global VMware, Windows Server, Active Directory, Exchange and network infrastructure * Respond to escalation of support incidents from our global IT support team * Identify technical solutions for problems, improvements and developments * To support and enhance the server, desktop and network estate to ensure maximum practical availability and efficiency * To ensure that departmental standards are adhered to when supporting the company infrastructure * To help deliver project tasks within agreed timescales * Take direction from senior members of the Infrastructure group

To be considered for this role please send an updated resume to [email protected]


Essential * Prior experience within a similar role (5+ years) * Assertive, confident, positive and professional manner, with an excellent and courteous telephone etiquette * Strong analytical, testing, and problem solving skills, with attention to detail * Self-driven and results oriented with sound judgment in identifying appropriate severity levels and prioritizing efforts accordingly * Excellent time management and the ability to act independently under general direction * Excellent verbal and written communication skills, with a confident telephone manner * Ability to deal with peaks in workload, with a calm and professional manner * Flexible and adaptable as the business demands, along with changes in supported platforms and methodologies * Microsoft Windows Server 2008, 2012 * Microsoft Exchange Server 2013 * Active Directory design and administration * VMware ESXi implementation and administration * Routing and switching * Firewall security * SAN and storage services * Knowledge of SQL

Desirable * Bachelor Degree in Computer Science, Information Systems, or other related field preferred (equivalent work experience and combination of relevant coursework may be acceptable) * Certification ? Microsoft/VMware/Cisco/Check Point * Project management experience * Server clustering * SharePoint 2013 * Skype for Business Server 2015 * Veeam Backup Recovery * Zscaler

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Salary: $95,000.00 to $105,000.00 per year

Location: Carrolton, TX

Date Posted: December 6, 2018

Employment Type: Full Time

Job Reference: 04030-9501653268

Staffing Area: Technology & IT