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The Brookdale Hospital & Medical Center PATIENT ACCOUNT REPRESENTATIVE in Brooklyn, New York

Performs a variety of billing and insurance verification duties. Responsible for compiling amounts owed to the facility by patients and third parties. Reviews and maintains records to insure accuracy. Maintains all payment records from insurance carriers.

  • Verification of all patient insurance coverage.

  • Responsible for all patient & third party billing.

  • Follow up on all billing in order to effectuate collection.

  • Identify & post all payments received through either mail or lockbox.

  • Preparation of reports for Accounting and Managed Care Departments.

  • Handle correspondence & patient inquiries.

  • Responding to third party audits.

  • Liaison between third party insurance and Medical Records Department.

  • All related clerical duties.


  • High School Diploma or equivalent. Knowledge of commonly used concepts, practices and procedures in medical billing.


  • Two (2) years experience in medical billing environment

Knowledge and Skills:

  • Strong customer service skills. Ability to communicate effectively with patients and/or co-workers

  • Proficiency with computer systems and Microsoft Office products.

  • Type a minimum of 45 keystrokes per minute.

  • Knowledge of third-party insurance plans preferred.

  • Well-developed problem-solving skills.

  • Excellent written, and oral communication skills. Ability to read, write, see, and hear in English. Ability to interpret documents.

  • Detail oriented; data and report analysis application.

  • Demonstrates respect and professionalism in all interactions.

  • Ability to work in surroundings with degree of dust, noise, etc. without undue discomfort.

Physical Requirements:

  • Involves standing, walking, sitting, talking, hearing and bending.

  • May include some repetitive motions.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.

  • Ability to sit for long periods of time at desk to perform job functions

  • Normal routine involves no exposure to blood, body fluid or tissue, but potential for exposure. Incumbents are not called upon to perform or assist in emergency care or fist aid.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Kingsbrook Jewish Medical Center (KJMC).

KJMC is an equal opportunity employer, it is our policy to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, marital status, military status, age, gender, sexual orientation, disability or handicap or other characteristics protected by applicable federal, state, or local laws.

ID: 2020-7405

Shift: Day

External Company Name: The Brookdale Hospital Medical Center

External Company URL: http://www.brookdalehospital.org/home.html

Street: 585 Schenectady Avenue