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Accenture HR Generalist with Dutch in Brasov, Romania

Ideal candidate

· Fluent level of Dutch (min B2) and Medium level of English (B1-B2)

· Excellent customer service skills;

· Active team player;

· Attention to detail;

· Strong computer skills (ability to learn and use efficiently various systems);

· Ability to analyze and solve complex issues;

· Proactivity in taking initiative and actively think about improvements;

· Flexibility and adaptability to learn new processes

· Experience in service delivery or call/contact center is a benefit.

What you’ll get:

· · Professional growth opportunities that recognize individual contributions and performance;

· · Friendly work environment, being surrounded by professional colleagues;

· · An experienced Career Counselor to guide you and check on your progress;

· · Extensive training through a variety of methods – online, classroom, etc;

· · A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.

· · Attractive and thorough benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription.

Responsibilities:

· Direct and indirect contact with client employees regarding HR-related queries via phone and email;

· Production of official HR documents such as contracts, exit documents and references;

· Work strictly to agreed processes whilst delivering a high level of service;

· Upon gaining maturity, complete continuous improvement projects and additional tasks are assigned and proactively identify opportunities for process improvements.

Ideal candidate

· Fluent level of Dutch (min B2) and Medium level of English (B1-B2)

· Excellent customer service skills;

· Active team player;

· Attention to detail;

· Strong computer skills (ability to learn and use efficiently various systems);

· Ability to analyze and solve complex issues;

· Proactivity in taking initiative and actively think about improvements;

· Flexibility and adaptability to learn new processes

· Experience in service delivery or call/contact center is a benefit.

What you’ll get:

· · Professional growth opportunities that recognize individual contributions and performance;

· · Friendly work environment, being surrounded by professional colleagues;

· · An experienced Career Counselor to guide you and check on your progress;

· · Extensive training through a variety of methods – online, classroom, etc;

· · A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.

· · Attractive and thorough benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription.

Responsibilities:

· Direct and indirect contact with client employees regarding HR-related queries via phone and email;

· Production of official HR documents such as contracts, exit documents and references;

· Work strictly to agreed processes whilst delivering a high level of service;

· Upon gaining maturity, complete continuous improvement projects and additional tasks are assigned and proactively identify opportunities for process improvements.

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