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Accenture Finance Team Leader with German in Brasov, Romania

Ideal candidate:

  • Strong customer service skills;

  • Ability to implement new approaches, methods, alternatives, or solutions and identify potential impacts in their own as well as others area of responsibility;

  • Ability to set and strive to achieve specific, measurable, and challenging goal;

  • Typically, 3 to 5 years work experience preferably with previous managerial experience;

  • Previous experience in business process area . HR, Billing, Payments, Collections, preferably in an operations environment.

Job Summary:

  • Review all incoming work for clarity, provide clear work directions, receive requests for assistance from the field, determine level of assistance required and respond appropriately;

  • Perform analysis of quality audits; analyze results and develop process improvements to maintain quality deliverable;

  • Plan and facilitate weekly (as required) team calls/meetings. May present and facilitate at group meetings and new hire integrations; may develop presentation content;

  • Develop and implement a corresponding plan of action to bring the situation to resolution;

  • Communicate changes to direct manager and assist other team leads with resolutions, as needed.

What we offer:

  • Competitive salary and performance bonuses;

  • Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym;

  • Trainings delivered in classrooms or virtually and access to a mountain of knowledge;

  • Chance to become a subject matter expert for complex processes;

  • Possibility to practice your language skills with native speakers;

  • Opportunity to work with top clients on large project;

  • Dynamic, intercultural working environment.