Santander Bank, NA Executive Assistant in Boston, Massachusetts
Executive Assistant - 1901239
The Executive Assistant performs secretarial and administrative assignments of a confidential nature including, but not limited to, calendar management; scheduling meetings; booking meeting rooms; coordinating travel arrangements including booking travel tickets and settlement of related expenses. S/he also conducts administrative and office related project functions for multiple directors/managers and their teams.
Circulates presentation materials and other documents for meeting attendees as appropriate.
Creates filing systems and monitors efficiency, copies/collates complex materials.
Drafts emails and other documentation as instructed for review by management.
Gathers information, maintains/updates more complex spreadsheets/databases.
Organizes and maintains diaries/calendars/schedules and maintain responsibility for scheduling appointments.
Prepares purchase orders as required and obtains the appropriate approvals.
Provides advanced clerical support, prioritizes mail, develops agendas/programs for meetings.
Takes and relays messages and appropriately escalates calls to the appropriate personnel.
Bachelor's Degree; in Business Administration or equivalent field.,or equivalent work experience;
[WORK EXPERIENCE] 3-5 years; Administrative support experience.
[Skills And Abilities]
Ability to apply independent judgment when resolving routine enquiries
Ability to effectively interact with senior level management both internally and with external clients
Ability to manage top level managers supported with tact, diplomacy and assertiveness
Ability to multi-task, react and think quickly
Ability to recognize sensitive material and maintain the utmost discretion and diplomacy with a high degree of confidentiality
Ability to seek clarification or assistance when needed
Attention to detail and problem solving skills
Continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines
Demonstrated ability to organize, plan and develop multiple projects within time constraints to meet deadlines while staying within budget
Demonstrated ability to work independently to establish priorities, multi-task, meet deadlines, strong organizational, time management and planning skills, Demonstrated calendar management and scheduling
Desire to work as a true partner with the Executive and anticipate needs
Excellent interpersonal, written and communication skills.
Excellent interpersonal, written and communication skills. Ability to recognize sensitive material and maintain the utmost discretion and diplomacy with a high degree of confidentiality
Exceptional customer service skills
High level of attention to detail and demonstrated problem solving skills. Approaching tasks from a positive perspective and with openness to change
Polished executive assistant with professional maturity and previous corporate environment experience
Requires professional demeanor at all times and must be flexible in a fast changing environment
Self-starter with strong sense of ownership and involvement
Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint), Within guidelines, makes independent decisions regarding planning, organizing, and scheduling work
- Minimal physical effort such as sitting, standing, and walking.
Addresses customer’s requests, ensures concerns are recorded accurately and action is initiated appropriately Makes extra effort to satisfy customers’ needs and meet commitments
Assesses problem situations and initiates effective interventions that result in customer satisfaction Takes time to develop and maintain relationships with customers
Communicates in a timely and straightforward manner Probes for additional information, clarifies assumptions and confirms agreed-upon actions Keeps everyone involved informed about progress and issues
Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change Provides assistance and coaches less experienced team members
Establishes rapport with all parties in an attempt to diffuse tension
Confronts the issue, not the person
Knows who to reach out to inside and outside of one’s team to get work done Takes action to enhance working relationships needed to achieve seamless work flow
Job : Administrative Support
Primary Location : Massachusetts-Boston-75 State Street - 06366 - State Street-Corp
Organization : CRO (8855)
Schedule : Full-time
Job Posting : Mar 1, 2019, 12:55:10 PM
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Santander Bank, NA
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