Dana-Farber Cancer Institute Administrative Support Specialist II in Boston, Massachusetts

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

The Administrative Support Specialist II will provide administrative assistance, including calendar management, complex meeting scheduling and coordination, and office management for the Department of Quality and Patient Safety. The position will interface with senior management, external organizations, and internal and external customers which requires considerable tact and diplomacy. The Administrative Support Specialist will report directly to the Senior Manager, Quality & Operations for the Department of Quality and Patient Safety and will support multiple members of the department.

  • Prioritize, organize, and schedule complex meetings for a variety projects and initiatives in a timely manner

  • Support key programs and committees within the Department, including scheduling, preparing and distributing materials, and staffing meetings

  • Play a leadership role in organizing key events/meetings, including coordination of meetings across the Dana-Farber network

  • Manage and maintain the calendar for the Senior Director of Patient Safety

Interact with peers, Institute leaders, and external contacts in a highly professional manner

  • Prepare general correspondence, create Excel spreadsheets, and edit PowerPoint presentations

  • Provide coverage for other members of the Department administrative staff

  • Assist in the management of Department intranet pages

  • Assist in the coordination of office moves and other office operational matters, including supply inventory and ordering

  • Assist in the onboarding of new staff members

  • Answer phones and triage calls for Department members

  • Responsible for general office duties including copying, filing, faxing, sorting mail, greeting visitors, and maintaining organization of the office area

  • Bachelor's degree prefered with a minimum of 3 years relevant experience. Experience in healthcare setting is a plus.

  • Critical thinking skills necessary, along with the ability to identify Institute resources within the Institute and take a proactive, anticipatory approach to problem solving.

  • Demonstrated ability to organize and carry out complex scheduling and other assignments in a timely manner

  • Excellent knowledge of computer applications (e.g., Outlook, Word, WebEx)

  • Excellent written and oral communication skills, particularly email communication

  • Knowledgeable of computer applications including Microsoft Office, Microsoft Outlook, and Excel.

  • Strong customer service skills and the ability to interact professionally with peers, leadership and external contacts.

  • Must posses the ability to maintain confidentiality and pay attention to detail.

  • Excellent ability to organize, prioritize and follow-through.

  • Strong organizational skills required, including editing and proofreading

  • Ability to work independently and as a member of a team

  • Works effectively in a complex organizaitonal environment

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

Job ID: 2019-13508

External Company URL: www.dana-farber.org