Randstad Loan Servicing in Boise, Idaho

Loan Servicing

job details:

  • location:Boise, ID

  • salary:$14 - $14.75 per hour

  • date posted:Wednesday, December 5, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Finance and Insurance

  • reference:S_711252

job description

Loan Servicing

Randstad is hiring for a major financial institution in Idaho.


Hours: Monday through Friday, 8 AM to 5 PM

Location: Boise, ID 83705

Pay: $14 and up, Depending on Experience

Duration: 3 months, with possibility for perm placement based on business need

Start: ASAP



Will be assigned to 1 of the 3 following functions

REQUEST FOR PAYOFF - requests must be processed within 48 hours

If they come from the banker, then the team can begin process immediately

If the request comes from a 3rd party, the employee must verify authorization

Step 1: verify the loan contacts and personal information with the requester information

Step 2: request break fee and penalty or fees information associated with the loan

Step 3: upload all documents associated with the payoff in internal system

Step 4: generate approval letter

Step 5: send to Quality Assurance

PAID LOAN RESEARCH - must be completed within 5 days

Step 1: receive reports of paid loans through a queue

Step 2: employee will be required to verify in the accounting system that the loans are paid in full confirm all fees and charges are paid or waived

Step 3: analyze paid loan information to ensure all risk associated with payoff is closed/resolved

Step 4: assess the filing fees that are due depending on the county prepare Release Letter

Step 5: send to Quality Assurance

Step 6: send out the release once the items are completed and the documents are notarized


Step 1: once loans are booked and uploaded in LDI, these employees will double check to ensure the loan is perfected

Step 2: employees will check to ensure all documents in the loan package are uploaded and accurate

Step 3: confirm all holds put on the loan released

Step 4: mark the loan as being completed and accurate in the system follow for trailing documents as applicable

Working hours: 8:00 AM - 5:00 PM


  • Analytical thinking

  • Able to work in a fast-paced environment and meet production standards




Entry Level


Must Haves:

  • Experience handling insurance documents - evidence of insurance, declaration pages

  • Understanding of how to determine appropriate insurance coverage amounts

  • Mortgage experience

  • Compliance knowledge

  • Job longevity

If you or someone you know may be interested please send resumes to madalyn.otto@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.