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RELX Group Key Account Manager - Inside Sales in Boca Raton, Florida

Key Account Manager - Inside Sales


Location: Boca Raton, Florida, United States

This position exists to grow revenue through the sales of LexisNexis Risk Solutions products and solutions to current customers in their assigned territory or industry specific vertical. The Account Manager will meet or exceed objectives in the areas of new revenue through enhanced current customer products and solutions that can be provided from LexisNexis.


  • Meet or exceed monthly and annual revenue objectives.

  • Responsible for the evaluation of existing relationships, the development of a strategy to grow the relationships and execution against the strategy.

  • Develop clear and thorough sales plans for each of the assigned accounts detailing all relevant information about an account, its industry, and its specific LexisNexis Risk Solutions history so that you can strategically target your efforts to determine additional product or solutions LexisNexis Risk Solutions can provide.

  • Establish and maintain excellent customer relationships at all levels, and act as liaison between sales support and our customers in order to provide superior service and solutions.

  • Understand the value of LexisNexis Risk Solutions products and pricing as well as competitive offerings and articulate LexisNexis Risk Solutions benefits in a manner meaningful to a customer.

  • Continually verify and document customer's objectives, requirements, and value that they receive from our services.

  • Demonstrate a clear understanding and ability to use all relevant LexisNexis Risk Solutions products and solutions to effectively present them to clients on an ad hoc basis, but also to incorporate and use the same in the creation of your account strategies.

  • Call existing customer to secure appointments, gather information on customer needs, position and demonstrate LexisNexis Risk Solutionss product as solutions to customer's business issues, manage customer objections, negotiate pricing and contracts and close the sale.

  • Clearly demonstrate understanding of LexisNexis Risk Solutions pricing, administrative procedures, and organization to effectively answer clients' questions or implement solutions in a timely fashion.

  • Work closely with existing customers to ensure maximum value of contract is being attained.

  • Develop strategic sales plan using business analysis tools to identify and track revenue trends, recognize sales opportunities, target specific sales activities, and analyze competitive threats.

  • Work closely in a team environment with sales support employees to satisfy customer needs.

  • Formulate a professional development plan with your manager with respect to internal/external educational programs so that your knowledge can be leveraged with your assigned territory.

  • Perform other duties as assigned.

LexisNexis Risk Solutions (www.lexisnexis.com/risk) is a leader in providing essential information that helps customers across all industries and government predict, assess and manage risk. Combining cutting-edge technology, unique data and advanced scoring analytics, we provide products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. LexisNexis Risk Solutions is part of Reed Elsevier, a leading publisher and information provider that serves customers in more than 100 countries with more than 30,000 employees worldwide. LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact USSharedServicesCenter@reedelsevier.com.

BS/BA or equivalent experience

1-3 years direct sales or account management experience.

Strong Customer Service, relationship development and customer satisfaction skills

Strong organizational, time management and forecasting skills

Understanding of professional research process and have the ability to quickly develop an in depth understanding of LexisNexis Risk Solutions products and solutions and how they apply to the customers' needs.

Strong ability to promptly manage and respond to numerous tasks, initiatives and to manage sales campaigns to completion while maintaining attention to the detail.

Strong ability to negotiate contracts.

Able to work as part of a team, accomplishing mutual team goals

Siebel knowledge a plus