Genisys Credit Union Member Service Representative - Full Time in Blue Bell, Pennsylvania

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Member Representative at our Blue Bell, PA branch.

Position Purpose:

Ensures that members are promptly and professionally served whether performing teller functions or performing a broad variety of member services functions.

Job Duties (include but not limited to):

  • Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.

  • Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives

  • Opening and closing membership accounts

  • Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines

  • Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.

  • Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.

  • Ensures that the Credit Union's quality reputation is maintained and projected.

Qualifications:

  • High School Graduate or equivalent required

  • Customer service experience preferred

  • Sales experience preferred

  • Knowledge of lending processes helpful

  • Cash handling experience helpful

Skills/Abilities:

  • Good communication skills

  • Professional appearance, dress, and attitude

  • Good math skills

  • Able to operate related computer applications and basic business equipment

  • Good typing skills

Benefits:

  • Vacation and Paid Time Off

  • Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available

  • Paid Tuition to $5000 per year

  • Bereavement Pay

  • Holiday pay at 8 hours per observed holiday

  • Free Financial Planning Assistance

  • 401k up to 3% match and 5% Profit Share

EOE M/F/Disability/Veteran