Genisys Credit Union Member Service Representative - Full Time in Blue Bell, Pennsylvania
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Member Representative at our Blue Bell, PA branch.
Ensures that members are promptly and professionally served whether performing teller functions or performing a broad variety of member services functions.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Opening and closing membership accounts
Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Knowledge of lending processes helpful
Cash handling experience helpful
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Vacation and Paid Time Off
Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
Paid Tuition to $5000 per year
Holiday pay at 8 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share