MGM Resorts International Assistant Restaurant Manager Buffet - Beau Rivage in Biloxi, Mississippi
To assist in the management of the entire restaurant operation. Responsible for upholding Beau Rivage service and appearance standards, policies and procedures.
ESSENTIAL FUNCTIONS AND TASKS:
Supervise, train, and counsel employees within designated dining facility when necessary
Maintains performance records, and payroll time log sheets
Assists Restaurant Manager in reviewing all expenses
Recommends menu changes and price changes to provide the hotel with a profit
Ensures that all restaurant policies and procedures are followed in order to provide outstanding service to all guests
Maintains records of employee’s performance and dining room food and labor costs
Counsels employees within department with respect to personal or scheduling problems
Assists the Restaurant Manager in reviewing expenditures versus revenues as it relates to designated restaurant.
Develops systems for employee feedback, incentive programs, and participation in restaurant decisions
Schedules and conducts daily food service pre-shift meetings in order to update and ensure correct execution of restaurant policies and procedures
Develops strategies for increasing sales and profitability within management scope
Develops marketing plans to obtain long and short-term goals
Performs other job-related duties as assigned
Ensures a quality guest experience by touching every table
Handles guest complaints and ensures all guest needs/special requests are met
Trains all employees on steps of service and sequence of service and holds them accountable to the standards
Ensures necessary tools are provided for the staff as needed
Communicates via e-mail in a professional manner and follows all computer use guidelines
Practices all necessary sanitation methods to ensure food safety standards are followed
Implements any new policies and procedures
Communicates with chef regarding any food related problems, concerns, etc.
Assists in achieving all service, financial, and human resource goals set forth by the VP of Food and Beverages
Any other job-related duties as required.
EDUCATION and/or EXPERIENCE :
Associate degree in restaurant management, business or related field or an equivalent combination of education, training or experience.
Five (5) years high volume restaurant supervisory or management experience
Effectively communicate in English, in both written and oral forms
- Previous experience working in a similar resort setting
High volume restaurant management or supervisory experience required
Must possess basic computer skills including Word, Excel, Outlook and Access
Must be capable of following directions
Must possess good recall and memory
Must be able to speak, read and write English
While performing the duties of this job, the employee is frequently standing, walking, listening, balancing, reading and speaking.
Frequently walking distances of 10 to 30 ft., between various areas of restaurant. Frequently walking distances up to 500 ft.
Frequently using wrist motion, dexterity, and eye-hand coordination, reaching, twisting, stooping and balancing, smelling and tasting.
Frequently carrying up to 35 lbs. Occasionally pushing or pulling up to 100 lbs.
Work performed indoors and outdoors with occasional hot and cold temperature changes. Employee will be required to stand on concrete or decking floors, tiles/mats and walk on uneven or wet surfaces. Employee may be exposed to secondhand smoke and kitchen odors. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular scheduled hours. Must be flexible if needed for occasional work outside of normal business hours.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
With 77,000+ employees, the Company is one of the world's leading global hospitality and entertainment companies with 23 resorts. We’re proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations.
While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email firstname.lastname@example.org .