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OSI Systems, Inc. Sales Applications Engineer in Billerica, Massachusetts

Rapiscan Systems | AS&E, an OSI Systems Company is seeking a Sales Applications Engineer, based out of Billerica, MA.

Rapiscan Systems | AS&E is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

A Sales Applications Engineer is a key contributor to the sales process. Reporting to the Technical Sales group this role is the technical interface between the customer and the PLM and Sales Operations group. Successful candidates have a technical background and have excellent customer relations skills, is detailed oriented, and has good written and verbal communication skills.

Responsibilities Include:

  • Create and deliver presentations to customers at various stages of the sales cycle, from initial prospecting to presentation of company proposals.

  • Listen, understand and clearly communicate customer requirements. Prepare written customer requirement documents.

  • Perform detailed site surveys and define correct system configurations to meet customer and application requirements.

  • Work with Sales Operations and others to create winning proposals:

  • Respond to functional and technical elements of RFIs/RFPs, including creating compliance matrices and creating technical write-ups for proposal content.

  • Identify any non-compliant items in proposals, and work with Product Management and Engineering to evaluate and determine appropriate response

  • Work directly with engineering and PLM to support the development and maintenance of technical product specification.

  • Educate customers, and sales channel partners, on company products, technologies, and capabilities.

  • Support customer factory visits by creating and delivering presentations and conducting product demonstrations.

  • Develop demonstration assets that effectively highlight capabilities of the product.

  • Develop and conduct evaluations for assessing product effectiveness against customer requirements.

  • Remain flexible and willing to deviate from a plan with minimal impact.

  • Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork

  • Demonstrate behavior consistent with the company’s Code of Ethics and Conduct

  • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem

  • Duties may be modified or assigned at any time to meet the needs of the business.

  • Bachelor’s degree in technical discipline; or equivelent work experience. Degree in Engineering, Physics, or Computer Science discipline is preferred.

  • 5 to 10+ years of Technical matter expert with large integrated systems. Ideally, candidate would have applicable technical sales/applications experience with X-ray inspection, security systems, or systems integration/networking.

  • Strong presentation and written communication skills.

  • Direct experience writing technical proposals, and system requirements documentation.

  • Availability to travel up to 40-50% in support of customer sales opportunities.

  • Ability to travel worldwide.

  • Maintain valid passport and credit card as required to support business travel.

  • Ability to pass company background, credit checks and drug screens, and maintain in good standing.

  • AutoCAD, Modeling or Simulation software experience is desirable.

  • A Foreign language (Spanish, Portuguese, Cantonese) is desirable.

This position includes an education verification and credit check as part of our background check.

Equal Opportunity Employer

EEO is the Law

Poster Link: http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

Requisition #: 15055

External Company URL: www.osi-systems.com

Street: 829 Middlesex Turnpike