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Latitude, Inc. IT Manager in Bethesda, Maryland

Seeking a strong IT Manager to oversee an IT team of 6-8 people.

Job Function:

  • Provide technical leadership and successfully direct the activities of the IT Operations Team through management, planning, execution, monitoring and support.

Job Duties

  • Manage and retain a team of technical engineers and specialists.

  • Work to ensure a secure computing environment, protecting against unauthorized access/disclosure of property, systems and data.

  • Design, implement and own support procedures governing IT purchasing, asset tracking and other procedures as needed.

  • Works with VP in negotiating and preparing IT-related contracts, service agreements and other legal documents.

  • Responsible for managing the helpdesk activities to provide superior customer service

  • Oversee the operations of the Data Center, implementing and executing processes and procedures that support the organization?s commitment to quality computing and access to mission critical data.

  • Manage and mentor a team of IT professionals and facilitate their contribution to the organization as well as professional growth.

  • Support the Vice President in strategic planning and annual budgeting initiatives for the IT department.

  • Manage the IT Operations budget, including the purchase of hardware, software and services.

  • Maintain a strong technical knowledge of networking, telecommunications, hardware, software, security, business continuity and federal regulations that guides the IT industry, including, but not limited to, security.

  • Provide technical leadership and direction to the IT Operations team.

  • Develop and nurture relationships with vendors and contractors that provide IT services to the organization.

SKILLS NEEDED:

  • Proven team leader with the ability to manage, motivate and supervise technical staff.

  • Superior project management skills with the ability to deliver projects on time, on budget and according to specifications.

  • Thorough knowledge and experience running a mission critical IT Operations team and data center, including telecommunications, Internet, networking, hardware, software and mobile computing and security best practices.

  • Outstanding ability to communicate orally and in writing. This includes the ability to communicate complicated technical information to non-technical audiences.

  • Superior analytical skills with the ability to clearly state a problem and formulate solutions.

  • Ability to manage an IT Operations support team through periods of intense change and stress, including new technology implementation cycles and outages.

  • Detail oriented and highly organized.

  • Proven experience developing and monitoring financial budgets.

EDUCATION:

Bachelor?s degree in information technology or related field

EXPERIENCE:

Ten or more years of information technology experience.

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