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eBay Senior Product Manager - Loyalty in Bellevue, Washington

Job Title : Senior Product Manager - Loyalty

Why you want this job:

Our team is responsible for driving eBay’s growth primarily using incentives (think coupons). As a product manager of this team, you will drive overall incentive strategy and execution using machine learning models and real time platforms. Your team will figure out whom to issue coupons, when to issue them, and what offer value to issue. You will work with different teams across eBay to develop industry leading coupon experiences on app, web, emails, and push notifications. This is a high visibility role and mission critical to eBay’s continued growth.


Own the customer experience and goals for incentives

Understand customer pain points and develop solutions

Lead an agile team to deliver on business goals with high velocity

Clearly set the product/backlog prioritization with a balance of near-term deliverables and longer-term investment

Deep dive into metrics and make product decisions, including having ownership and revenue responsibility for the marketing programs developed under your direction.

Develop detailed requirements for new features

Work with designers to develop the customer experience

Work with machine learning scientists to optimize targeting and offer issuance

Work with regional stakeholders and other global eBay teams to bring great experiences to life

Launch 5 to 7 A/B tests per month, assess performance, and make test decisions


At least 3 years of product management experience leading a customer focused product

Strong critical thinker and ability to make quick decisions

Strong communicator that can effectively communicate strategies & trade-offs up to senior leaders, stakeholders and development teams

Strong organizational skills

Computer Science degree preferred

Startup experience preferred

Knowledge of email and/or mobile experience marketing a strong plus

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com . We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

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