Experience Inc. Jobs

Job Information

Quest Diagnostics Inc Rep IOP Transition- Bellevue, Washington in Bellevue, Washington

Rep IOP Transition- Bellevue, WashingtonRep IOP Transition- Bellevue, Washington - Monday-Friday Go the extra mile..and.nbsp; Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference.Basic Purpose:.and.nbsp;Under the direction of the regional field services trainer, provides consistent and high quality on-boarding services to new and complex customers who have been approved for placement of an in-office phlebotomist (IOP). The Transition Specialist will be deployed to start up a new client office for a defined period of time while the regular phlebotomist is recruited. Employee will be required to rotate to new assignments and act as an advance team where necessary. Responsible for maintaining providing high quality phlebotomy services while maintaining a safe and professional environment for patients, clients, and employees; perform with confidence both the forensic and clinical specimen collection and processing duties following established practices and procedures..and.nbsp; Under guidance of regional field services trainer, will be responsible to act as a coach, mentor, instructor, and resource person for new employees as well as providing a smooth start for new clients..and.nbsp; .and.nbsp;Duties and Responsibilities:Provides effective on-boarding services for new IOP clients and the related phlebotomist.Ensures clients and phlebotomists are well trained on test ordering processes and office protocolsResolves any TIQ or TNP issues and provides feedback to client Ensures client set-up is completed prior to go-live (i.e. supplies, connectivity, work station, etc.) Takes initiative to resolve issues or escalates to appropriate manager for resolution.and.nbsp;Responsible for training, coaching, and providing input on the performance evaluation of the phlebotomists as appropriate..and.nbsp; Assists in the roll-out of new policies and procedures..and.nbsp;Greet patients appropriately. Treat all clients and patients in a courteous and caring manner..and.nbsp;Ensures all field phlebotomy and IOP specimens are collected accurately and on time.Collects specimens according to established procedures..and.nbsp; Responsible for completing requisitions accurately.Meet with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.Research test/client information utilizing lab computer system or Directory of Service.Label, centrifuge, split, and freeze specimens as required by test order.Package specimens for transport..and.nbsp;Assist in relocating, opening new facilities as necessary maintains required records and documentation..and.nbsp;Reads, u