Citi Implementation Manager in Beijing, China

  • Primary Location: China,Beijing,Beijing

  • Education: Bachelor's Degree

  • Job Function: Implementation

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 25 % of the Time

  • Job ID: 18076459

Description

• Issue and follow up documentation for implementation of cash, trade and securities product

• Support in integration programming, testing and configuration of customer ERP platform

• Client Activation including setup of backend systems and configuration of EB Platforms for Testing

• Support in User Acceptance Test

• Provide account and setup maintenance service

• On-going service in customer enquiry and problem solving including connectivity, user access, processing of payments and reports

• Coordinate and deliver customer training

• Cooperate with product manager in new product or function development

Qualifications

  • University degree

  • 5+ year experience in multi-national company, preferably in banking industry

  • Solid experience in coordination / project management in delivering solutions to clients

  • Good coordination skills in working with clients and internal / external business partners. PMP is preferred

  • Good knowledge in banking cash, trade and e-banking solutions

  • Implementation experience in client ERP and e-banking integration is preferred

  • Fluent in written and oral English, effective communications and presentation skill in both Chinese and English

  • Able to work independently, perform under pressure and manage multiple tasks at the same time, skilled in prioritising competing requirements

  • Teamwork and service oriented

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.