The Pep Boys Master Technician - 26368 in Batavia, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/6282849 nOverviewn

n

Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP).

n

nnPosition Summaryn

n

Responsible for the efficient diagnosis, repair, and preventive maintenance of vehicles along with replacement of general automotive parts and accessories. Partner with store management and the desk team to deliver superior service and education to customers on problems and proposed solutions for their vehicles.

n

nnDuties & Responsibilitiesn

n

nn

nEnsure a thorough safety and mechanical vehicle inspection is completed and documented in the work order system for every car assigned to him/her that comes into the shop. Ability to communicate repairs that are necessary for the safety and operational efficiency of the vehicle to customers and management. Recommends additional repairs and services pertaining to scheduled maintenance, vehicle enhancements, and/or upgrades as appropriate. Adheres to MAP (UICS) standards.n

nConduct a wide variety of diagnoses and repairs; including but not limited to brakes, all tire related services, including mounting, balancing, and flat repairs, state safety and emissions testing (where required), fluid changes, steering and suspension, maintenance services, starting and charging. Responsible for securing vehicle during repairs and after repairs are completed.n

nMaintain technical capabilities to ensure proficient, safe use of service equipment. Interprets and applies technical instructions in diagram and text form.n

nMaintain company directed productivity, training development plan, and comeback performance levels.n

nApproachable and knowledgeable resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates, management, and customers.n

nPartner with Management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Expected to comply with loss prevention, safety, and environmental codes and ordinances.n

n

n

nnKnowledge, Skills, and Abilitiesn

n

nn

nValid Driver's License.n

nSuccessful completion of Background and Drug tests.n

n1-2 years of related experience in the automotive service environment.n

nMust have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.n

nASEs required; ASE A1 through A8- Electrical and Engine Performance is strongly preferred; state certifications/licenses where required.n

nStrong customer service skills.n

nStrong verbal communication skills.n

nAbility to work Days, Nights, Holidays and Weekends.n

n

n

nnn Physical Demands/Work Environmentn

n

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

n

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

n

nnPhysical Demandsn

n

nn

nMust be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.n

nFrequent standing and walking for long periods of time.n

nFrequent reaching overhead and below the knees, squatting, bending, stooping, kneeling, twisting.n

nPossesses fine motor skills to safely operate tools.n

nClimb up and down ladders to retrieve merchandise.n

nCommunicate effectively in person, by telephone, or by using telecommunications equipment.n

nEnters and locates information on computer.n

nVisually verifies information, often in small print.n

nSafely operates a motor vehicle.n

n

n