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Ascension Health Patient Service Representative in Baltimore, Maryland

We Are Hiring

Patient Service Representative - PP Vascular Surgery - Full-Time, Days - Wilkens Ave-3407-Baltimore MD - Baltimore, MD

Why Join Ascension?

For more than 150 years, Saint Agnes Hospital, part of Ascension, has been dedicated to the art of healing by providing exceptional care to the greater Baltimore area. Built on a strong foundation of excellent medical care and compassion, Saint Agnes and the physicians who practice here are committed to providing the best care for our patients for many years to come.

What You Will Do

As an Associate with St. Agnes Healthcare-MD, you will have the opportunity to

Works in a customer service capacity providing administrative and clerical support to patients and customers in an outpatient clinic and/or medical office setting.


  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.

  • Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.

  • Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.

  • Provides general office and clerical support to assigned out-patient/medical office.

  • Other duties as assigned.

  • Communicates the financial liability to the patient and collects and issues receipts for co-pays at the time of service.

  • Ensures that referrals are obtained for those insurance carriers requiring one and keeps track of the number of authorized visits and expiration dates. When appropriate, coordinates appointment with other departments.

  • May coordinate requests for services between the multidisciplinary treatment teams and confirms insurance for each discipline.

What You Will Need


  • HS or Equivalent.Required: High school diploma or general education degree (GED)

Work Experience:

  • Required: Two years of relevant experience in business clerical or medical environment.

Equal Employment Opportunity

We are an Equal Opportunity Employer.

As an equal opportunity employer, Saint Agnes Hospital does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, mental or physical disability, marital status, veterans status, military service, or any other legally protected status.

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

REQNUMBER: 314284-1A