HealthTronics Urology Services Coordinator I in Austin, Texas
ARE YOU INTERESTED IN.....
A healthcare career?
Working for an INNOVATIVE company?
Being a part of a successful team?
Earning a great wage?
IF YES…. READ BELOW AND APPLY NOW!!!!
Pay starts at $15.00 and $16.00 based on experience
Handling inbound calls/emails, no sales, collections and no auto-dialer
General office environment - not a loud call center feel
SUMMARY OF JOB:
You will be working in a small team of coordinators as a resource to the business by taking phone calls and emails to schedule medical procedures. You will be expected to take in and accurately record and communicate information, schedule available resources and work with other team members and management to find solutions to situations where resources may not be easily or readily available.
High School Diploma or equivalency required.
Some data entry and customer service experience is required.
Work results must show a focus on quality and accuracy.
Strong interpersonal and customer service skills.
Proficient with Microsoft Office (Outlook, excel, word, etc.) and ability to learn multiple associated business software applications.
Ability to handle sensitive and confidential situations
Some knowledge of medical terms and medical insurance processing, preferred.
Prior experience working in a professional office environment, or inbound call contact center preferred.
Detail and results oriented; with some ability to multi-task and work well in fast paced situations; follows through to resolve any/all outstanding issues.
Ability to learn to handle 50-80 email and phone contacts per day.
Ability work well within a team to support the accomplishment of both individual and team goals.
Able to learn to recognize problems and offer possible solutions.
Must be able to communicate effectively by telephone, e-mail and in person with customers, co-workers and supervisors.
Uses personal computer approximately 6-8 hours per day.
Uses telephone and email to communicate with HealthTronics co-workers, management, partners, vendors, etc. approximately 3-4 hours per day.
Sits approximately 5-7 hours per day.
Light lifting of under 25 pounds on an infrequent basis.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
HealthTronics is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HealthTronics will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
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