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Whole Foods Market Senior IT Project Manager - Systems Integrations in Austin, Texas

Job DescriptionWhole Foods Market has embarked on a transformational Supply Chain initiative that will deliver market leading capabilities to our retail organization. The Senior IT Project Manager will lead the delivery of system integrations, mobile application development and handheld device projects within the IT Supply Chain program. In coordination with our strategic software and system implementation partners, this person will provide project management oversight throughout all phases of the software delivery lifecycle, while continuously working to build strong partnerships amongst internal business and IT teams. The ideal candidate will establish, build and maintain project plans that baseline activities and timelines, proactively manage deviations, identify and manage program risks, ensure the project team is properly defined and staffed, and make sure the appropriate internal and external teams are engaged to meet overall project objectives.

Primary Responsibilities

  • Lead delivery efforts through scoping, design, development, testing and deployment phases for projects required to deliver new supply chain capabilities within Whole Foods Market; including efforts in the inventory management, item management, supplier and logistics costs management areas of the business

  • Deliver systems integrations, application development and mobile device projects by leading cross-functional teams and working in a matrix-based environment requiring strong partnerships with vendors, internal business stakeholders and other internal IT development teams

  • Ensure close management of project scope, schedule, resources, budget, issues and risks

  • Proactively manage issues and mitigate risks to enable on time delivery within budget and with expected scope/quality

  • Represent project status, issues and risks effectively with senior leadership using a high degree of professional confidence and credibility

  • Understand project stakeholder goals and expectations to assess impact of overall release management strategies

  • In conjunction with delivery leadership, plan the overall solution release/delivery approach based on the project business and technical objectives

  • Create project work plans that clearly capture key project milestones and dependencies

  • Manage project teams comprised of team members and contractors

  • Define team member roles and expectations to support overall project delivery

  • Build and maintain relationships with IT teams in other programs and work to identify key dependencies between different large programs that could impact project delivery timelines


  • 5+ years of project management experience in leading enterprise systems integrations and mobile application deployments, retail store rollouts or supply chain initiatives

  • Ability to facilitate and gain alignment with diverse groups of stakeholders both technical and business while owning the gray area to ensure the program is a success

  • Proven track record of building and driving efficient teams, while leveraging interpersonal skills to improve relationships and meet common objectives

  • Strong and efficient vendor management skills, with the ability to liaise with vendors to create win-win partnerships

  • Excellent oral and written communication skills, with an ability to explain solution concepts and technologies to business leaders, while also having an ability to explain business concepts to technologists

  • Outstanding analytical and problem-solving abilities, and an affinity for managing and maintaining various simultaneous tracks of work

  • Must possess a high degree of professional confidence and credibility with the presence and communication skills to represent program status, issues and risks with senior business and technology leadership

  • Ability to work across business lines to influence and effect change to achieve company goals

  • Working knowledge of various project management methodologies, such as Waterfall and Agile principles and practices

  • Retail background and/or food industry experience a plus

  • Project Management Professional (PMP) certification a plus


This position is based in Austin, TX with up to 10% time spent traveling to software partner offices, WFM regional offices and/or WFM store locations.

About Us

We offer great benefits and a friendly work atmosphere with open books, open doors, and open people. We also encourage you to have a life! That's why our team members have chosen us as one of FORTUNE® magazine's "100 Best Companies to Work For" every year since the list began in 1998. Whole Foods Market is the world's leading natural and organic foods supermarket retailer. Our philosophy is to satisfy and delight our customers – and to support Team Member happiness and excellence. Why? We believe that each and every team member is a valued contributor.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.

Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.

Learn more about careers at Whole Foods Market here!

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