Compass Group, North America PATIENT SERVICES SUPERVISOR @ Seton Austin in AUSTIN, Texas

  • We have an opening for a *PATIENT SERVICES SUPERVISOR *position.

  • Location: Seton Austin - 1201 W 38th Street. Austin, TX 78705. /Note: online applications accepted only./

  • Schedule: Primarily Monday through Friday with a split of morning and afternoon shifts. Must be able to work rotating weekends.

  • Requirement: 1-2 years of food service experience is required. Previous lead or supervisory experience is a plus! Previous healthcare experience is a plus!

  • Perks: On-site fitness center available to associates. Discount program for meals.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

At TouchPoint, we’re all about heart. Compassion at every point of human contact is more than our mission, it's our way of life. We’re the exclusive provider of hospitality services to Ascension Health, so our associates are a lifeline to patients, residents and their families. That’s why we're looking for bright and diverse people to join our family. From housekeeping, food and nutrition services to patient transportation and valet parking, we provide the hospitality that leads to healing. If you’re ready to make a difference, join us!

Full time associates at TouchPoint are offered many fantastic benefits such as:

  • Medical

  • Dental

  • Vision

  • Flexible Spending Accounts (FSAs)

  • Commuter Benefits

  • Wellness Program

  • Employee Assistance Program

  • Life Insurance for Associates and Eligible Dependents

  • Short Term Disability (STD) and Long Term Disability (LTD)

  • Accidental Death & Dismemberment (AD&D) Insurance

  • Discount Marketplace

  • And other voluntary benefits

Job Summary

*Summary: * As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry.

Essential Duties and Responsibilities:

  • Ensures patient and client satisfaction meeting and exceeding stated expectations.

  • Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.

  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.

  • Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.

  • Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities.

  • Performs other duties as assigned.

Qualifications:

  • 2 years of food service experience.

  • Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.

  • Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation.

  • Supervisory, leadership, management and coaching skills.

  • Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.

  • Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

  • ServSafe Certification is preferred.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./

Req ID: 234555

SALARIED EXEMPT