United Natural Foods ALB - Sales Support Rep in Aurora, Colorado

ALB - Sales Support Rep

Tracking Code

16814-935

Job Description

POSITION PURPOSE:

Assist with overall support of the Sales Team with customer inquiries, cold calling and order data entry.

EEO/VETERANS/DISABLED

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Perform various data entry, such as entering customer dales orders.

  • Work closely with Quality Control, Transportation, Accounting and Purchasing to ensure customer satisfaction on all levels.

  • Answer and handle or route incoming calls.

  • Take on new customer assignments as needed.

  • Assist in cold calling on new potential institutional, mass market and natural food customers.

  • Assist in calling accounts for order placement.

  • Assist with daily office functions: sorting, filing, copying, mass mailings, phones, mail distribution, etc.

  • Perform duties in accordance with HACCP and Safe Quality Food (SQF) policies and procedures, as appropriate for location.

  • Follow all policies and procedures outlined in the Albert’s Recall Plan.

  • Perform all duties and responsibilities in an ethical manner and in accordance with Company policies.

  • Perform other duties and projects as assigned by management.

Required Skills

QUALIFICATIONS:

Education/Certification:

  • High School diploma or equivalent required

    Experience:

  • Minimum of 1 year experience in an office, administrative and/or sales setting

  • System Implementation preferred

Knowledge:

  • Proficiency in MC Outlook, Word, Excel required

  • English/Spanish bi-lingual skills a plus

Skills/Abilities:

  • Strong customer focus with professional demeanor

  • Self-motivated and multi-task focused

  • Strong organizational and multi-tasking skills with ability to work effectively in a fast-paced environment, under pressure and remain flexible

  • Able to set priorities and meet deadlines while accomplishing team objectives

  • Good attention to detail and accuracy with figures

  • Able to resolve issues appropriately and in a timely manner

  • Able to develop and maintain effective, positive internal/external working relationships with a diverse group of individuals; a team player

  • Good verbal/written communication skills

Job Location

Aurora, Colorado, United States

Position Type

Full-Time/Regular